Lead HCA Navigator: Care Coordination & Scheduling

Shell Lubricants Hub Hamburg; Audubon (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits program

Opportunities for career growth

Competitive compensation rates

Job summary

Cooper University Health Care in Audubon, NJ is seeking a Lead HCA Navigator to oversee patient scheduling and coordination of care with primary care providers. The ideal candidate will have at least three years of experience in a medical facility, focusing on patient registration and scheduling.

The role includes facilitating patient discharge processes, coordinating referrals to specialists, and ensuring compliance with billing policies. A high school diploma is required, with an associate's degree preferred. Certification as a Healthcare Access Associate is also desirable.

Qualifications

• Minimum three years of registration, scheduling, or billing experience in a medical facility.
• Proficiency in patient registration and scheduling is essential.
• Certification in healthcare access or revenue cycle preferred.

Responsibilities

• Schedule appointments for patients with primary care providers within 7 days of discharge.
• Facilitate patient discharge from the Emergency Department by coordinating follow-up appointments.
• Verify insurance coverage and assist patients with referrals to specialists.

Skills

Patient registration

Scheduling

Medical insurance pre-certifications

Authorizations

Referrals

Education

High school diploma/GED

Associate's degree

Tools

Epic

Job description

Cooper University Health Care in Audubon, NJ is seeking a Lead HCA Navigator to oversee patient scheduling and coordination of care with primary care providers. The ideal candidate will have at least three years of experience in a medical facility, focusing on patient registration and scheduling.

The role includes facilitating patient discharge processes, coordinating referrals to specialists, and ensuring compliance with billing policies. A high school diploma is required, with an associate's degree preferred. Certification as a Healthcare Access Associate is also desirable.