Lead Guest Service Associate - Sales & Guest Experience (Olympia Cooper Point)

Anchor Point Management Group; Olympia (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be/

Referral Bonus - Generous Incentive to

Job summary

Anchor Point Management Group is seeking a Guest Service Associate to join our Olympia, WA center in person. You will greet guests, drive sales, promote services and educate customers on our product line, while mentoring newer team members and supporting front-desk operations.

We value strong communication and interpersonal skills, a customer-first mindset, and the ability to work evenings and weekends to meet sales goals. Comprehensive benefits and daily pay are offered.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Goal orientation

Retail experience

Evenings/weekends

Job description

Job DetailsJob Location: 1520 Cooper Point Rd SW Suite 330, Olympia, WA - Olympia, WA 98502Salary Range: $18.13 - $18.75 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Benefits (subject to eligibility)Full-Time Employees - Other Compensation & Benefits

• Paid Time Off (PTO): Accruals are based on role classification and years of service:
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.
• WA Paid Family and Medical Leave: Participation in the state-mandated insurance program.
• Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).
• Associate Discounts: Eligibility for service and product discounts per company policy.
• Retirement: Eligible to participate in the company 401(k) plan.
• Holidays: Includes 7 paid holidays for exempt management

Part-Time/Variable Employees - Other Benefits and Compensation

• Paid Time Off (PTO): Accruals are based on role classification and years of service:
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.
• WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked.
• Associate Discounts: Eligibility for service and product discounts per company policy.