Lead Guest Service Associate - Sales & Guest Experience (Vancouver )

NORTH AMERICAN WAX COMPANY LLC; Vancouver (WA); On-site; USD 24,108 - 25,830; Part time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in Vancouver, WA, seeks enthusiastic individuals for in-person roles focusing on guest service and sales. Candidates will assist in training staff, greet customers, and promote services effectively.

This position demands strong sales acumen and excellent communication skills, with opportunities for bonuses and diverse benefits, including paid time off and health insurance for full-time staff.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, and wax passes.
• Educate guests on our exclusive product line.
• Manage front-desk operations.

Skills

Sales skills

Guest service skills

Leadership

Communication

Interpersonal abilities

Job description

Job Details

Job Location: 11909 SE Mill Plain Blvd – Vancouver, WA 98684

Salary Range: $17.50 - $18.75 Hourly

Full-Time & Part-Time – Hourly + Sales Bonuses

Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front‑desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal‑oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles.

Benefits (subject to eligibility)

Full‑Time Employees – Other Compensation & Benefits

• Paid Time Off (PTO): Accruals are based on role classification and years of service.
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.
• WA Paid Family and Medical Leave: Participation in the state‑mandated insurance program.
• Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).
• Associate Discounts: Eligibility for service and product discounts per company policy.
• Retirement: Eligible to participate in the company 401(k) plan.
• Holidays: Includes 7 paid holidays for exempt management.

Part‑Time/Variable Employees – Other Benefits and Compensation

• Paid Time Off (PTO): Accruals are based on role classification and years of service.
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.
• WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked.
• Associate Discounts: Eligibility for service and product discounts per company policy.