Lead Guest Service Associate - Sales & Guest Experience (Bothell)

Anchor Point Management Group; Bothell (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

EAP

Team Fund

Culture Committee

Referral Bonus

Job summary

Anchor Point Management Group in Bothell, WA is seeking a Guest Services Associate for an in-person role. You will greet guests, train peers, promote services, and drive sales while maintaining a polished front desk and center appearance.

The position requires evenings/weekends availability and offers a mix of full-time/part-time hours with hourly compensation and sales bonuses.

Qualifications

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales

Guest service

Leadership

Communication

Interpersonal

Targets

Job description

Job Details

• Job Location: 22833 Bothell Everett Hwy Suite 141, Bothell, WA - Bothell, WA 98021


• Salary Range: $18.13 - $18.75 Hourly


• Full-Time & Part-Time


• Hourly + Sales Bonuses


• Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.


• Greet guests and create a welcoming, high-energy environment.


• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.


• Educate guests on our exclusive product line.


• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.


• Maintain a clean, professional, and organized center appearance.


• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills


• Excellent leadership, communication and interpersonal abilities


• Goal-oriented mindset with a passion for hitting targets


• Previous experience in retail, sales, or the beauty industry is a plus


• Availability to work evenings and weekends

Perks

• Daily Pay


• Employee Assistance Program


• Team Member Assistance Fund


• Culture Committee - Have fun while being the best!


• Referral Bonus - Generous Incentive to hire all roles!

Benefits (subject to eligibility)Full-Time Employees - Other Compensation & Benefits

• Paid Time Off (PTO): Accruals are based on role classification and years of service:


• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.


• WA Paid Family and Medical Leave: Participation in the state-mandated insurance program.


• Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).


• Associate Discounts: Eligibility for service and product discounts per company policy.


• Retirement: Eligible to participate in the company 401(k) plan.


• Holidays: Includes 7 paid holidays for exempt management

Part-Time/Variable Employees - Other Benefits and Compensation

• Paid Time Off (PTO): Accruals are based on role classification and years of service:


• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.


• WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked.


• Associate Discounts: Eligibility for service and product discounts per company policy.