Lead Guest Service Associate - Sales & Guest Experience (Miramar Monarch Town Cntr)

NORTH AMERICAN WAX COMPANY LLC; Florida; Vor Ort; USD 20.000 - 22.000; Vollzeit

Benefits dieser Stelle

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Zusammenfassung

European Wax Center in Miramar, FL is hiring a Lead Guest Service Associate to deliver exceptional guest service and drive center revenue in a fast-paced, in-person environment.

You will greet guests, promote services and products, train peers, manage front-desk tasks, and maintain a clean, energetic center while aiming to meet sales targets.

Qualifikationen

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Availability to work evenings and weekends.
• Previous experience in retail, sales, or the beauty industry is a plus.

Aufgaben

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote services, products, sell passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check-ins/outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Kenntnisse

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Evenings and weekends

Retail/beauty experience

Jobbeschreibung

Job Details

Job Location: 12651 Miramar Parkway B105, Miramar, FL - Miramar, FL 33027

Salary Range: $14.50 - $16.00 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Assist in training Guest Service Associates.


• Greet guests and create a welcoming, high-energy environment.


• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.


• Educate guests on our exclusive product line.


• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.


• Maintain a clean, professional, and organized center appearance.


• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills


• Excellent leadership, communication and interpersonal abilities


• Goal-oriented mindset with a passion for hitting targets


• Previous experience in retail, sales, or the beauty industry is a plus


• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match


• Health, Vision, and Dental Insurance (28+ hours/week)


• Generous Bonus Incentive 2x/month (Packages + Retail)


• Training and career advancement opportunities

Perks

• Daily Pay


• Employee Assistance Program


• Team Member Assistance Fund


• Culture Committee - Have fun while being the best!


• Referral Bonus - Generous Incentive to hire all roles!