Lead Golf Professional & Member Experience Champion

Arcis Golf; Thousand Oaks (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

The Woodlands Country Club in The Woodlands, TX seeks a Head Golf Professional to lead daily golf operations and deliver exceptional experiences for members and guests.

You will lead the golf professional team, manage tee sheets, events, instruction programs, merchandising, and budget responsibilities, while maintaining the club's service standards and cultivating strong member relationships.

Qualifications

• PGA Membership.
• Experience as Head Golf Professional or equivalent leadership role.
• Private club experience preferred.
• Knowledge of tournament operations, instruction, merchandising, handicapping, and shop operations.
• Ability to lead and develop employees.
• Strong interpersonal and member-relations skills.
• Excellent organizational and communication skills.
• Understanding of budgeting, labor, inventory, revenue, and expenses.

Responsibilities

• Lead and oversee daily golf operations and ensure an exceptional member and guest experience.
• Recruit, train, schedule, coach, and develop Assistant Golf Professionals and golf operations staff.
• Maintain a strong presence with members and proactively build relationships throughout the Club.
• Manage tee sheet operations, pace of play, starting procedures, and overall flow of play.
• Coordinate and execute member tournaments, leagues, outings, club championships, and special golf events.
• Partner with the Director of Golf, General Manager, Golf Course Maintenance, F&B, and other departments to ensure successful Club events.
• Develop and promote golf instruction, clinics, junior golf, player-development programs, and other opportunities to increase member engagement.
• Provide individual and group golf instruction as appropriate.
• Oversee golf merchandising, including purchasing, inventory management, displays, special orders, and sales performance.
• Maintain inventory levels while controlling costs and minimizing aged merchandise.
• Assist with developing and managing golf department budgets, labor, expenses, and revenue goals.
• Monitor golf-related KPIs and identify opportunities to improve financial and operational performance.
• Ensure golf policies and Club standards are consistently communicated and enforced.
• Handle member questions, concerns, and service recovery promptly and professionally.
• Maintain accurate tournament, handicap, scoring, and member records.
• Ensure golf carts, practice facilities, staging areas, and amenities are maintained to Club standards.
• Develop Assistant Professionals through mentoring, PGA education, tournament involvement, teaching opportunities, and increased leadership responsibilities.
• Serve as an ambassador for The Woodlands Country Club and promote a positive, professional culture among employees and members.

Skills

PGA Membership

Interpersonal skills

Communication skills

Leadership

Budgeting

Staff development

Job description

The Woodlands Country Club in The Woodlands, TX seeks a Head Golf Professional to lead daily golf operations and deliver exceptional experiences for members and guests.

You will lead the golf professional team, manage tee sheets, events, instruction programs, merchandising, and budget responsibilities, while maintaining the club's service standards and cultivating strong member relationships.