Lead Generator / Customer Service Representative - Brand Ambassador

Carroll Water; Lancaster (Lancaster County); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Paid training

Flexible weekend hours

Growth opportunities

Job summary

Carroll Water is seeking a Part-Time Lead Generator / Customer Service representative to engage shoppers at retail locations, generate interest in our whole home water systems, and qualify leads for the sales team.

The role is up to 30 hours per week with weekend hours, $20/hour plus commission and bonus opportunities. Training is provided, and growth opportunities exist within a family-owned company.

Qualifications

• Strong communication and interpersonal skills required.
• Outgoing personality with ability to connect with people.
• Ability to work independently and manage own schedule.
• Weekend availability required; some evenings may be required.
• Comfortable engaging with customers and generating interest in services.

Responsibilities

• Represent Carroll Water at retail store locations, events, and promotional activities.
• Approach and engage shoppers in friendly conversation.
• Educate customers on the benefits of our water systems clearly and concisely.
• Collect and qualify leads for our sales team to follow up.
• Provide an excellent customer experience while answering general questions.
• Share customer feedback with the marketing team to improve outreach.

Skills

Strong communication

Outgoing personality

Independent work

Weekend availability

Schedule management

Job description

Part-Time Lead Generator / Customer Service

$20/hour + Commission & Bonus Opportunities Job Type: Part-Time (up to 30 hours/week) Schedule: Includes weekends and occasional evenings

Are you outgoing, friendly, and looking for a flexible part-time position? If you enjoy engaging with people and want to help families learn about cleaner, healthier water, this is the perfect opportunity for you!

Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives to represent our brand in big box retail locations. You’ll be the first point of contact with potential customers, sparking interest in our whole home water systems and gathering leads for our sales team.

What You'll Do:

• Represent Carroll Water at retail store locations, events, and promotional activities
• Approach and engage shoppers in friendly conversation
• Educate customers on the benefits of our water systems in a clear, approachable way
• Collect and qualify leads for our sales team to follow up
• Provide an excellent customer experience while answering general questions
• Share customer feedback with the marketing team to help us improve outreach efforts
• Have the ability to stand up to 8 hours
• Lift up to 50 lbs.
• Able to set up and breakdown demo display when needed.

What We’re Looking For:

• Strong communication and interpersonal skills
• Outgoing personality with a natural ability to connect with people
• Ability to work independently and manage your own schedule
• Comfortable starting conversations and generating interest in our services
• Availability on weekends (some evenings may be required)

• Previous customer service, retail, or sales experience a plus—but not required
• Able to stand up to 8 hours and lift 50lbs

Why Carroll Water?

• $20/hr base pay plus bonus
• Flexible scheduling with part-time weekend hours
• Fun, dynamic, people-centered work environment
• Paid training and ongoing support
• Opportunities for growth and advancement in a growing, family-owned company

Background Check

Offers of employment may be contingent upon completion of a background check, in accordance with applicable laws.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Pennsylvania, Maryland, and Virginia laws.