Lead Generator / Customer Service Representative - Brand Ambassador Frederick, MD

Kaizen Lab Inc.; Frederick (MD); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Flexible scheduling

Paid training

Growth opportunities

Bonus potential

Job summary

Carroll Water, a family-owned company, is seeking a Part-Time Lead Generator / Customer Service to engage shoppers at retail locations, spark interest in our whole-home water systems, and gather leads for the sales team.

This role offers $20/hour base pay plus commission, weekend availability, and a friendly, flexible environment with paid training and opportunities for growth. You will educate customers, qualify leads, and share feedback with marketing to improve outreach.

Qualifications

• Experience in customer service, retail, or sales is a plus but not required.
• Ability to stand for up to 8 hours and lift up to 50 lbs.
• Weekend availability (some evenings may be required)

Responsibilities

• Represent Carroll Water at retail store locations, events, and promotional activities.
• Engage shoppers in friendly conversations and generate interest in our water systems.
• Educate customers on the benefits of our systems in a clear, approachable way.
• Collect and qualify leads for the sales team to follow up.
• Provide excellent customer experiences and answer general questions.
• Share customer feedback with marketing to improve outreach.

Skills

Strong communication

Outgoing personality

Schedule management

Independent worker

Job description

Part-Time Lead Generator / Customer Service

$20/hour + Commission & Bonus Opportunities Job Type: Part-Time (up to 30 hours/week) Schedule: Includes weekends and occasional evenings

Are you outgoing, friendly, and looking for a flexible part-time position? If you enjoy engaging with people and want to help families learn about cleaner, healthier water, this is the perfect opportunity for you!

Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives to represent our brand in big box retail locations. You’ll be the first point of contact with potential customers, sparking interest in our whole home water systems and gathering leads for our sales team.

What You'll Do:

• Represent Carroll Water at retail store locations, events, and promotional activities
• Approach and engage shoppers in friendly conversation
• Educate customers on the benefits of our water systems in a clear, approachable way
• Collect and qualify leads for our sales team to follow up
• Provide an excellent customer experience while answering general questions
• Share customer feedback with the marketing team to help us improve outreach efforts
• Have the ability to stand up to 8 hours
• Lift up to 50 lbs.
• Able to set up and breakdown demo display when needed.

What We’re Looking For:

• Strong communication and interpersonal skills
• Outgoing personality with a natural ability to connect with people
• Ability to work independently and manage your own schedule
• Comfortable starting conversations and generating interest in our services
• Availability on weekends (some evenings may be required)

• Previous customer service, retail, or sales experience a plus—but not required
• Able to stand up to 8 hours and lift 50lbs

Why Carroll Water?

• $20/hr base pay plus bonus
• Flexible scheduling with part-time weekend hours
• Fun, dynamic, people-centered work environment
• Paid training and ongoing support
• Opportunities for growth and advancement in a growing, family-owned company

Background Check

Offers of employment may be contingent upon completion of a background check, in accordance with applicable laws.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Pennsylvania, Maryland, and Virginia laws.