Lead Generator / Customer Service Representative - Brand Ambassador

Carroll Water; Frederick (MD); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Base pay + commission

Weekend hours

Paid training

Growth opportunities

Family-owned

Job summary

Carroll Water is seeking a friendly Part-Time Lead Generator / Customer Service representative to engage shoppers at retail locations in Frederick, MD, sparking interest in our home water systems and gathering leads for our sales team. You’ll deliver an excellent customer experience and educate customers on our benefits.

The role offers $20/hour base pay plus commission opportunities, weekend availability, and paid training in a growing, family-owned company.

Qualifications

• Strong communication and interpersonal skills.
• Weekend availability (some evenings may be required).
• Previous customer service, retail, or sales experience is a plus but not required.

Responsibilities

• Represent Carroll Water at retail store locations, events, and promotional activities.
• Approach and engage shoppers in friendly conversation.
• Educate customers on the benefits of our water systems in a clear, approachable way.
• Collect and qualify leads for the sales team to follow up.
• Provide an excellent customer experience while answering general questions.
• Share customer feedback with the marketing team to help improve outreach efforts.
• Stand for up to 8 hours.
• Lift up to 50 lbs.
• Set up and breakdown demo display when needed.

Skills

Strong communication

Interpersonal skills

Sales experience (preferred)

Independent work

Job description

Part-TimeLead Generator / Customerm Service

$20/hour + Commission & Bonus OpportunitiesJob Type:Part-Time (up to 30 hours/week)Schedule:Includes weekends and occasional evenings

Are you outgoing, friendly, and looking for a flexible part-time position?If you enjoy engaging with people and want to help families learn about cleaner, healthier water, this is the perfect opportunity for you!

Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives torepresent our brand in big box retail locations.You’llbe the first point of contact with potential customers, sparking interest in our whole home water systemsand gathering leads for our sales team.

WhatYou’llDo:

• Represent Carroll Water at retail store locations, events, and promotional activities

• Approach and engage shoppers in friendly conversation

• Educate customers on the benefits of our water systems in a clear, approachable way

• Collect and qualify leads for our sales team to follow up

• Provide an excellent customer experience while answeringgeneral questions

• Share customer feedback with the marketing team to help us improve outreach efforts

• Have the ability to stand up to 8 hours

• Lift up to 50 lbs.

• Able to set up and breakdown demo display when needed.

WhatWe’reLooking For:

• Strong communicationand interpersonal skills

• Outgoing personality with a natural ability to connect with people

• Ability to work independently and manage your own schedule

• Comfortable starting conversations and generating interest in our services

• Availability on weekends (some evenings may be required)

• Previouscustomer service, retail, or sales experience a plus—but not required

• Able to stand up to 8 hours and lift 50lbs

WhyCarrollWater?

• $20/hr base payplus bonus

• Flexible scheduling with part-time weekend hours

• Fun, dynamic, people-centered work environment

• Paid training and ongoing support

• Opportunities for growth and advancement in a growing, family-owned company

Background Check

Offers of employment may be contingent upon completion of a background check,in accordance withapplicable laws.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Pennsylvania, Maryland, and Virginia laws.