Monthly Pay: $3,533 - $4,962 USD per month
Summary
Every qualified lead gives the sales team a clearer opportunity to connect with someone interested in a useful conversation. This entry level role identifies potential business contacts, checks their interest, and arranges introductory meetings without closing sales. The position sits within the lead generation team, works under a lead generation team lead, and collaborates with sales representatives to make each handoff useful. This is a fully remote position offering work from home in Georgia, United States, with all outreach and coordination handled at a desk. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities
- Review assigned prospect queues and incoming email inquiries, identifying which contacts need an initial conversation, another outreach attempt, or a meeting confirmation.
- Check prospect names, business details, previous outreach notes, and existing ownership in a CRM such as Zoho CRM before making contact.
- Place introductory calls through a contact-center phone system such as Five9, using approved talking points and identifying the purpose of each conversation clearly.
- Ask straightforward qualification questions about business needs, interest, decision involvement, and readiness for a discussion, without pressuring contacts or making unsupported promises.
- Explain approved product or service information at an introductory level and direct detailed pricing or purchasing questions to the assigned sales representative.
- Record conversation outcomes, verified contact details, expressed interests, and agreed next steps in a CRM such as Zoho CRM so teammates can continue smoothly.
- Arrange introductory meetings through a scheduling and calendar tool such as Google Calendar, checking representative availability and confirming the prospect's preferred contact method.
- Send meeting confirmations and agreed reminders, follow up on unanswered outreach as directed, and update canceled or rescheduled appointments promptly.
- Escalate unclear qualification decisions, repeated contact difficulties, or requests outside the role's scope to the lead generation team lead with concise supporting notes.
- Review daily activity and handoff outcomes with the team lead; quality is judged through accurate qualification, timely outreach, complete notes, and dependable follow-up.
Qualifications
- High school diploma or equivalent.
- No experience required; related experience in lead generation, telephone outreach, appointment setting, or customer-facing work preferred.
- Basic understanding of prospecting, lead qualification, and the difference between arranging an introductory meeting and closing a sale.
- Willingness to learn a CRM such as Zoho CRM and maintain clear, consistent contact updates throughout the outreach process.
- Comfort learning a contact-center phone system such as Five9 and a scheduling and calendar tool such as Google Calendar through guided practice.
- Clear spoken and written communication, with the ability to ask relevant questions, listen carefully, and summarize business interests accurately.
- Ability to follow approved outreach guidance, respect contact preferences, organize follow-up tasks, and ask for help when information is unclear.
- Access to a reliable computer, high-speed internet, and a quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from home in a desk-based lead generation role.
- Structured onboarding and training on the example CRM, phone, and scheduling systems named above.
- Regular check-ins with the team lead for feedback, questions, and guidance.
- Opportunities to build prospecting, qualification, telephone outreach, and sales handoff skills.
- Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.