Lead Front of House – Thrift Store & Community Impact

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

St. Vincent de Paul of Baton Rouge is seeking a friendly Lead Front of House Associate for our thrift store. This part-time, non-exempt role focuses on leading the team, ensuring smooth store operations, and creating a welcoming environment for customers, donors, and volunteers.

You will supervise staff and volunteers, manage cashiering and daily receipts, oversee pricing and display, and help maintain a tidy, inviting sales floor. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Two years of retail experience, including sales and cashiering.
• Experience with POS systems, Excel, and Word.
• Ability to lead by example and uphold store policies in a fast-paced environment.

Responsibilities

• Supervise store associates and volunteers, set break schedules, and enforce policies.
• Serve as supervisor on duty when Store Manager is away.
• Handle cash, deposits, daily receipts, and register reports per policy.
• Monitor receiving and pricing to ensure proper ticketing and display of merchandise.
• Create a warm, helpful atmosphere for customers and answer phones courteously.
• Assist neighbors using vouchers to find merchandise and check other SVDP thrift stores for items.

Skills

Leadership

Supervisory

Conflict resolution

Customer service

POS systems

Excel

Word

Education

High school diploma or GED

Tools

POS systems

Job description

St. Vincent de Paul of Baton Rouge is seeking a friendly Lead Front of House Associate for our thrift store. This part-time, non-exempt role focuses on leading the team, ensuring smooth store operations, and creating a welcoming environment for customers, donors, and volunteers.

You will supervise staff and volunteers, manage cashiering and daily receipts, oversee pricing and display, and help maintain a tidy, inviting sales floor. Flexibility to work nights, weekends, and holidays is required.