Front of House Associate

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana; Hammond (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

St. Vincent de Paul of Baton Rouge is seeking a friendly Front of House Associate for our thrift store.

This part-time, non-exempt role requires evening, weekend, and holiday availability to help create a welcoming shopping experience, run the register, greet shoppers, stock merchandise, and keep the floor neat and ready to shop. You will report to the Store Manager and work collaboratively with staff and volunteers to deliver courteous service, handle cash and vouchers accurately, and support

Qualifications

• Friendly, service-minded with dignity and respect for customers.
• Strong reading comprehension to follow procedures.
• Basic math skills and comfort with computers and retail apps.
• Familiarity with POS systems and basic troubleshooting.
• Able to work independently in a fast-paced retail setting.
• Respect for Catholic Church teachings and SVDP mission.
• Willing to work evenings, weekends, and holidays as needed.

Responsibilities

• Operate the register and process transactions accurately.
• Greet shoppers, assist, and provide courteous service.
• Stock merchandise, price items, and create appealing displays.
• Keep the sales floor clean, organized, and shop-ready.
• Answer phone inquiries professionally and handle returns per procedures.
• Assist with donation processing and inventory management.
• Assist with packing, bagging, and restocking supplies.
• Monitor and maintain POS area organization and cleanliness.
• Support team and volunteers to uphold store standards.

Skills

Customer service

Reading comprehension

Basic math

POS systems

Independent work

Problem solving

Flexibility evenings/weekends/holidays

Respect for Catholic mission

Education

High school diploma or GED

Job description

Front of House Associate

Part-Time | Non-Exempt |

Schedule flexibility required, including evening, weekend, and holiday shifts as business needs require.

St. Vincent de Paul of Baton Rouge is seeking a friendly, dependable, and detail-oriented Front of House Associate to create a welcoming shopping experience in our thrift store for our customers, the neighbors we serve, and our staff and volunteers. In this role, you will focus on accurate, honest cashiering, exceptional customer service, and keeping the sales floor clean, organized, and ready to shop.

Reporting to the Store Manager and Lead Front of House Associate, the Front of House Associate is often the first and last person our customers see. You will run the register, greet and help shoppers, prepare and stock merchandise, and help keep the store looking its best. Every sale in our store supports SVDP's programs for people in need. Through this work you will help carry out the mission of St. Vincent de Paul with dignity, compassion, and excellence.

What You'll Do

• Create a welcoming atmosphere through sincere, friendly, and helpful customer interactions.
• Process all transactions accurately, including vouchers, cash, and card payments, with proper documentation.
• Handle merchandise with care during checkout and bagging, and keep the point-of-sale area organized and clean.
• Answer phone inquiries promptly and professionally.
• Process returned merchandise according to established procedures.
• Help prepare merchandise by sorting, pricing, stocking, and creating appealing displays.
• Keep the sales floor organized, clean, and shoppable throughout business hours.
• Monitor and restock supplies such as shopping bags, hangers, receipt paper, and packaging materials.
• Sweep and mop floors, clean interior and exterior windows and doors on schedule, and clean display fixtures using the right methods for each surface.
• Pitch in wherever needed, including helping with donation processing.

Who We're Looking For

Required

• A friendly, service-minded person with a passion for serving the community and treating every customer with dignity and respect.
• Strong reading comprehension to understand and follow established procedures.
• Basic math skills and comfort with computers and standard retail applications.
• The ability to use retail equipment, including point-of-sale (POS) systems, barcode scanners, label printers, and tagging equipment, and to perform simple troubleshooting.
• Problem-solving skills and the ability to work independently in a fast-paced retail environment.
• Respect for the teachings and traditions of the Catholic Church and the mission of St. Vincent de Paul.
• Someone willing to work evenings, weekends, and holidays as needed.

Preferred

• A high school diploma or GED.

Physical Requirements

• Able to stand and walk for up to eight hours, with appropriate breaks.
• Able to use hands and arms to reach, grasp, and handle objects.
• Work is performed in both climate-controlled and non-climate-controlled retail and warehouse settings, with periodic exposure to outdoor weather.

St. Vincent de Paul of Baton Rouge is a Catholic lay organization dedicated to serving individuals and families in need. If you are looking for meaningful part-time work where your friendly service helps every purchase make a difference for neighbors in need.

We are an equal opportunity employer and an E-Verify Program Participant.

If you require a reasonable accommodation during the application process, please let us know.