Front Desk & Guest Experience Coordinator - Senior Living

Morning Pointe Senior Living; Russell (KY); On-site; USD 26,000 - 34,000; Full time

Job summary

Morning Pointe Senior Living in Russell, KY is seeking a Receptionist to join our community and support the management team under the supervision of the Business Office Manager or Director. You will greet guests, answer phones, and perform essential clerical duties to ensure smooth daily operations.

This role requires a high-school diploma or equivalent, being 18 years or older, and strong verbal and written communication skills.

Qualifications

• Must have a high-school diploma or equivalent.
• 18 years or older.
• Strong verbal and written communications skills.

Responsibilities

• Contribute to a positive servant leader culture and environment for associates.
• Strong verbal and written communications skills.
• Develop and maintain relationships with residents, families, staff and guests.
• Answer and effectively triage all incoming telephone calls in a timely and professional manner.
• Comfortable with the computer and programs such as Word, Excel and Outlook.
• Ability to assist with the handling of inquiry calls and tours.
• Proper dress, conduct, professionalism is to be evident at all times.
• Must be able to read, write, understand, and communicate in the English language.
• Monitors the front lobby to ensure the safety and security of the community.

Skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Morning Pointe Senior Living in Russell, KY is seeking a Receptionist to join our community and support the management team under the supervision of the Business Office Manager or Director. You will greet guests, answer phones, and perform essential clerical duties to ensure smooth daily operations.

This role requires a high-school diploma or equivalent, being 18 years or older, and strong verbal and written communication skills.