Lead Front Desk: Elevate Client Experience & Operations

Gotham Gym; New York (NY); On-site; USD 30,000 - 41,000; Part time

Benefits offered by this job

Opportunities for growth

High-energy work environment

Job summary

A luxury fitness brand in New York City seeks a Lead Front Desk Associate to enhance client experience and manage all front desk operations. This role requires initiative, strong organizational skills, and the ability to handle client relations with confidence. Successful candidates will deliver high-touch service in a busy environment, ensuring client satisfaction and smooth operations. The position offers the potential to transition to full-time and is suitable for those with a passion for a dynamic service-driven atmosphere.

Qualifications

• Reliable, on-time attendance is critical.
• Must maintain a professional appearance and demeanor.
• Strong sense of ownership and discretion required.

Responsibilities

• Lead all front desk operations and set the tone for client experience.
• Manage client bookings, schedules, and profiles efficiently.
• Support sales initiatives and train other front desk staff.

Skills

Extroverted personality

Strong organization

Excellent communication

Tech-savvy

Time management

Tools

POS systems

Scheduling software

Job description

A luxury fitness brand in New York City seeks a Lead Front Desk Associate to enhance client experience and manage all front desk operations. This role requires initiative, strong organizational skills, and the ability to handle client relations with confidence. Successful candidates will deliver high-touch service in a busy environment, ensuring client satisfaction and smooth operations. The position offers the potential to transition to full-time and is suitable for those with a passion for a dynamic service-driven atmosphere.