Lead Front Desk

A Smile 4 U; Decatur (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic and friendly team at a forward-thinking dental practice where your passion for helping others will shine! As the Lead Front Office, you will play a crucial role in ensuring smooth operations and exceptional patient experiences. This position offers a chance to manage front desk activities, supervise staff, and engage with patients in a welcoming environment. With a focus on quality care and a supportive team, this role is perfect for someone looking to grow in their career while making a positive impact in the community. Enjoy benefits like medical coverage, paid time off, and weekends off in a family-oriented atmosphere.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Opportunities for Growth

Weekends Off

Qualifications

• Experience in a medical or dental office setting preferred.
• Strong interpersonal skills and communication.

Responsibilities

• Oversee front desk operations and supervise staff.
• Ensure exceptional customer service and manage administrative tasks.
• Collect payments and assist with appointment scheduling.

Skills

Interpersonal Skills

Communication

Customer Service

Administrative Tasks

Education

Experience in Medical or Dental Office

Job description

Our growing team is looking for an upbeat and friendly full-time Lead Front Office who has a passion for helping others! A Smile 4U is privately owned with locations in East Point, Hiram, Cartersville, Dalton and Decatur. Utilizing the highest quality, state-of-the-art equipment and scheduling technology, we offer multiple specialties under one roof including general dentistry, sedation dentistry, and oral surgery. Additionally, we provide services to both pediatric and adult populations and are dedicated to providing a positive and memorable patient experience for all ages.

We are looking for an individual for overseeing front desk operations, supervising staff, ensuring exceptional customer service, managing administrative tasks, and efficiently resolving any issues.

The Lead Front Office will be responsible but not limited to, the following :

• Collect monies / co-pays due prior to services
• Update patient chart, as required
• Make follow-up appointments
• Answer and respond to telephone calls with professionalism
• Complete daily overview of upcoming patient appointments
• Call and confirm all scheduled patient appointments
• Assist with recall Reports, missed and cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times
• Maintain service logs and clinic logs on a daily basis
• Assist with insurance verification, as needed
• Assist front office supply inventory needs

Benefits :

• Medical / Dental / Vison
• PTO and Paid Holidays
• Opportunities for growth
• Family oriented with weekends off

Qualifications :

• Experience in a medical or dental office setting preferred
• Strong interpersonal skills and communication