Front Desk Manager

Holiday Inn Stockbridge/Atlanta I-75; Stockbridge (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a Front Desk Manager to lead a dynamic team at their Stockbridge location. This role involves overseeing front desk associates and breakfast attendants, ensuring exceptional guest experiences through effective staff management and training. You will play a crucial role in scheduling, problem-solving, and maintaining operational excellence. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity is perfect for you to make a significant impact on guest satisfaction.

Qualifications

• Experience in managing front desk operations in a hospitality setting.
• Ability to train and develop staff effectively.

Responsibilities

• Manage front desk associates and breakfast attendants.
• Schedule staff and ensure smooth operations during shifts.

Skills

Staff Scheduling

Customer Service

Training and Development

Problem Solving

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

The Front Desk Manager is responsible for the front desk associates and the breakfast attendants. Some responsibilities include but are not limited to scheduling of staff, checking people in and out, training front desk and breakfast attendants, ensure the meeting room is set for the groups visiting the property, covering the shifts when employees call out. and hiring front desk and breakfast attendants. This person needs to be able to follow direction well, as well as, providing an exceptional stay for the guests.

Source: Hospitality Online