Lead Fraud Operations Project Manager

Volto Consulting; City of Albany (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Volto Consulting is seeking an experienced Project Manager for Fraud Operations in the Albany/Buffalo/Cleveland area. The role requires 8+ years of project management experience and a preference for fraud domain knowledge.

You will coordinate across implementation, training, and change activities, managing dependencies among Operations, Support, Training, and Change Management. Strong milestone tracking and escalation skills are essential.

Qualifications

• 8+ years of project management experience.
• Experience with fraud domain/operations preferred.

Responsibilities

• Provide centralized coordination across implementation, training, and change activities.
• Manage dependencies across Operations, Support Teams, Training, and Change Management
• Experience with monitoring and tracking milestones, risks, and issues
• Coordinate sequencing of procedure updates and training readiness
• Drive stakeholder communication and escalation.

Skills

Project management

Fraud domain

Job description

Volto Consulting is seeking an experienced Project Manager for Fraud Operations in the Albany/Buffalo/Cleveland area. The role requires 8+ years of project management experience and a preference for fraud domain knowledge.

You will coordinate across implementation, training, and change activities, managing dependencies among Operations, Support, Training, and Change Management. Strong milestone tracking and escalation skills are essential.