Lead Foodservice Operations Manager

Southern Foodservice Management, Inc.; Fort Gregg-Adams (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Southern Foodservice Management, Inc. seeks an Assistant Foodservice Manager to assist in planning, organizing, and directing quality service in the dining hall.

You will supervise union hourly staff and coordinate daily operations under the direction of the Building Manager, Project Manager, and Operations Manager. This role requires availability to work shifts as Army requirements dictate and a strong background in high-volume foodservice, sanitation, safety, and staff training.

Qualifications

• Bachelor’s degree, preferably in institutional or business management, restaurant/hotel management, or equivalent work experience.

Responsibilities

• Always ensure facilities and work areas are in clean and safe operating condition.
• Conduct all kitchen and dining room set up and closing procedures to ensure it is in operating order.
• Daily temperature documentation of all necessary equipment.
• Responsible for any phone calls or messages to the facility daily.
• Ensure all staff is properly clocked in and out and that all positions are properly staffed.
• Monitor team members to ensure proper uniform and that meal policy is being followed.
• Prepare all necessary kitchen equipment for daily use.
• Set-up the menu of the day and ensure all menus have been changed over to proper meal.
• Directly supervise and support cashiers to include providing drawers and assist with daily audits, as well as making safe deposits.
• Constantly monitor food quality and food leftover for storage and saving for re-use.
• Take and prepare all sick in quarters (SIQ) meals for service.
• During service, monitor for spills, cup racks on floor, lines staying stocked, customer flow, dish room flow, to ensure all areas have enough staff support.
• Responsible for pulling reports from POS systems and submitting reports to administrators.
• Assist the kitchen or the front of the house team members throughout the service.
• Ensure all boxed meals and class parties are fixed and ready at the appointed time.
• Responsible for customer and employee relations and employee training and coaching.
• Complete detailed end-of-shift blog of all events that occurred during the service.
• Responsible for communication through e-mail, blog, and phone.

Skills

Leadership

Team motivation

Interpersonal skills

Foodservice operations

Sanitation and safety

Serve-Safe certification

Communication

Training staff

Mentoring

Education

Bachelor’s degree in management or related

Tools

POS systems

Job description

Southern Foodservice Management, Inc. seeks an Assistant Foodservice Manager to assist in planning, organizing, and directing quality service in the dining hall.

You will supervise union hourly staff and coordinate daily operations under the direction of the Building Manager, Project Manager, and Operations Manager. This role requires availability to work shifts as Army requirements dictate and a strong background in high-volume foodservice, sanitation, safety, and staff training.