Lead Food & Beverage Attendant — Supervisor & Growth Path

Parx Casino; Bensalem Township (Bucks County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days

Paid Time off

401K with partial company match

Short and Long Term Disability

Employee Dining Room

Free Uniforms

Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

Job summary

Parx Casino in Bucks County, PA is seeking a Food Service Supervisor to lead the kitchen and dining attendants, ensuring top-tier guest service and rigorous sanitation. The role requires supervising a team, coordinating shifts, and delivering 'Wow' service.

Ideal candidates have at least five years in foodservice, with supervisory experience, strong communication, and the ability to work evenings, weekends, and holidays.

Qualifications

• Associate's degree preferred.
• Minimum five years in foodservice with at least one year in a supervisory capacity.
• Strong verbal and written communication.
• Excellent organizational and planning skills.
• Ability to work all shifts, including weekends/holidays.
• Ability to lift up to 65 pounds.
• Ability to stand, walk, and communicate to staff professionally.
• Knowledge of federal, state and local sanitation regulations.

Responsibilities

• Provide ongoing training to attendants/cooks on technical and service aspects of the position.
• Ensure departmental goals are communicated, understood and met by attendants/cooks.
• Ensure every Guest is thanked for their business and invited to return by the attendants assisting them.
• Counsel attendants/cooks on work-related concerns to ensure satisfaction and productivity.
• Provide production direction to attendants/cooks and encourage ideas to improve productivity and efficiency.
• Set an example by implementing shift plans and ensuring swift, smooth production.
• Identify and resolve bottlenecks in food preparation to increase speed of service.
• Demonstrate patience and a positive attitude with attendants/cooks while delegating tasks.
• Work with attendants/cooks to act on Guest feedback and resolve Guest complaints promptly.
• Direct attendants/cooks to maintain equipment cleanliness and sanitation standards.
• Report violations of safety, sanitation or security policies to management and perform short-term solutions.
• Help remove performance barriers and provide resources for the venue to perform well.
• Act as a supervisor on duty when supervisor is not present; perform comps and voids as needed.
• Complete additional duties as required.

Skills

Foodservice leadership

Communication skills

Organizational skills

Shift flexibility

Physical strength

Staff coaching

Education

Associate's degree preferred

Job description

Parx Casino in Bucks County, PA is seeking a Food Service Supervisor to lead the kitchen and dining attendants, ensuring top-tier guest service and rigorous sanitation. The role requires supervising a team, coordinating shifts, and delivering 'Wow' service.

Ideal candidates have at least five years in foodservice, with supervisory experience, strong communication, and the ability to work evenings, weekends, and holidays.