Casino Guest Experience Associate

Parx Casino; Bensalem Township (Bucks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days

Paid Time off

401K with company match

Free Uniforms and Parking

Tuition Reimbursement

Employee Dining Room

Team Member Assistance Fund

Brightfunds Match program

Job summary

Parx Casino in Bucks County, PA seeks a guest services-focused casino attendant responsible for cleanliness and assisting guests. You will wipe, polish, and maintain public areas, monitor carpet and furnishings, and provide information on hours, events, and amenities.

Excellent interpersonal skills, ability to lift and stand for 8 hours, and flexibility to work weekends and holidays are required. We offer full-time roles with benefits and a team-friendly environment.

Qualifications

• Must have outstanding interpersonal, communication, and customer service skills.
• Must have strong attention to detail and ability to document information clearly.
• Must be able to walk, bend, lift, kneel, stand, push, and pull during an 8 hour shift.

Responsibilities

• Ensure casino and public areas are spotless, fully functional, and aesthetically pleasing for customers.
• Provide information relating to player cards, marketing events, gaming products, hours of operation, and other services and amenities.
• Assist guests with service needs on the casino floor and coordinate with other departments as needed.
• Develop knowledge of company facilities, promotions, and events to answer guest questions.
• Perform duties with courtesy and enthusiasm to enhance guest experience.

Skills

Interpersonal skills

Customer service

Attention to detail

Flexibility

Education

High School Diploma or G.E.D.

Job description

Parx Casino in Bucks County, PA seeks a guest services-focused casino attendant responsible for cleanliness and assisting guests. You will wipe, polish, and maintain public areas, monitor carpet and furnishings, and provide information on hours, events, and amenities.

Excellent interpersonal skills, ability to lift and stand for 8 hours, and flexibility to work weekends and holidays are required. We offer full-time roles with benefits and a team-friendly environment.