Lead Fizz C

Fizz Facial Bar; Jonesboro (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Fizz Facial Bar in Jonesboro, AR is seeking a Lead Fizz Coordinator to oversee front desk operations and support the Business Manager in delivering a seamless client experience. You will lead and coach the front desk team, promote memberships, and ensure daily goals are met in a fast-paced setting.

The role emphasizes frontline leadership, strong communication, and integrity given access to sensitive information and proprietary systems.

Qualifications

• Experience leading front desk, reception, or customer service teams.
• Strong organizational and multitasking abilities.
• Comfort with cash handling and basic admin tasks.
• Excellent communication; leads by example.
• Sales coaching for memberships.
• High integrity with access to passwords and proprietary information.

Responsibilities

• Lead and coach the front desk team.
• Sell memberships at the front desk and coach others to hit goals.
• Conduct morning huddles and report daily/day-end goals.
• Manage front desk scheduling, coverage, and call-ins.
• Handle bank deposits and change runs.
• Train new front desk hires per Fizz University standards.
• Interview Fizz Coordinator candidates alongside the Business Manager.
• Track and order office, cleaning, food, and marketing supplies.
• Monitor emails, voicemails, and social media messages/comments.
• Perform front desk audits and provide coaching and direction.

Skills

Front desk leadership

Customer service leadership

Organizational skills

Multitasking

Cash handling

Communication

Membership sales

Data security

Job description

Lead Fizz C

Fizz Facial Bar Jonesboro, Arkansas, United States

About this position

At Fizz Facial Bar, we’re redefining skin care by making high-quality, customized facials accessible, affordable, and easy to fit into any schedule. We believe healthy skin shouldn't be reserved for special occasions or multi-hour spa days. Our modern, express facial bars combine professional-grade esthetic services with a fun, welcoming, and fast-paced environment.

We specialize in targeted, results-driven treatments—from deep cleansing and hydrodermabrasion to custom serums and LED light therapy—delivered in 40-minute sessions that leave our clients glowing.

About the role

• Fizz Facial Bar is hiring a Lead Fizz Coordinator to run our front desk operation and support the Business Manager in delivering a seamless client experience from the moment someone walks in.

What you'll do

• Lead and coach the Fizz Coordinator team
• Sell memberships at the front desk and coach the team to hit membership goals
• Conduct morning huddles and report daily/day-end goals
• Manage front desk scheduling, coverage, and call-ins
• Handle bank deposits and change runs
• Train new front desk hires per Fizz University standards
• Interview Fizz Coordinator candidates alongside the Business Manager
• Track and order office, cleaning, food, and marketing supplies
• Monitor emails, voicemails, and social media messages/comments
• Perform front desk audits and provide coaching and direction

Qualifications

• Prior front desk, reception, or customer service leadership experience
• Excellent organizational and multitasking skills
• Comfortable handling cash and basic administrative tasks
• Strong communicator who leads by example
• Comfortable selling and coaching others to sell memberships
• High integrity — this role has access to passwords and proprietary information