Lead Fitness Club Manager — Growth & Experience

Planet Fitness-United Fitness Partners; Hoover (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Hoover, AL seeks a Club Manager to oversee club operations, guarantee an exceptional member experience, and maintain financial stability. Lead a high-energy team in the Judgement Free Zone, delivering top service and results aligned with Core Values.

You will recruit, train, coach, and manage staff, ensuring clean, well-run facilities, and adherence to policies. This role emphasizes leadership development and community engagement.

Qualifications

• Excellent Customer Service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Responsibilities

• Grow, develop, and build a winning team by utilizing best practices in hiring, training, coaching and performance management.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Develop a plan to drive EFT and membership growth through maximizing KPI’s in your club.
• Provide timely, professional, and solution-oriented responses to member service submissions in Listen 360.
• Ensure proper opening and closing procedures for your club.
• Achieve optimal results by maintaining operational and cleanliness standards.
• Create an effective schedule to meet targeted labor hours with balance of supervision.
• Develop your assistant manager into a future leader.

Skills

Customer service

Leadership

Team motivation

Education

High School Diploma/GED

Job description

Planet Fitness-United Fitness Partners in Hoover, AL seeks a Club Manager to oversee club operations, guarantee an exceptional member experience, and maintain financial stability. Lead a high-energy team in the Judgement Free Zone, delivering top service and results aligned with Core Values.

You will recruit, train, coach, and manage staff, ensuring clean, well-run facilities, and adherence to policies. This role emphasizes leadership development and community engagement.