Club Operations Leader – Fitness Center

Planet Fitness-United Fitness Partners; Bessemer (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Bessemer, AL seeks an Assistant Club Manager to lead daily operations, coach staff, and drive member satisfaction in a dynamic, judgement-free environment.

You will interview, recruit, monitor sales metrics, maintain a clean, friendly club, and uphold our mission while delivering top service. 18+ years, HS diploma, and leadership experience preferred.

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED.
• Excellent customer service with a focus on member care.
• Previous experience leading teams in retail or fitness environments.

Responsibilities

• Assist in interviewing and recruitment via initial phone interviews with members and trainers.
• Drive club metrics in line with business performance.
• Lead by example and motivate teammates to deliver +1% service and exceptional operations.
• Monitor inventory and review daily/weekly/monthly sales with the club manager to identify opportunities and adjust execution.
• Maintain standards to deliver the mission and values; keep the club clean, friendly, and well-maintained.
• Ensure teammates uphold basics: punctuality, dress code, friendliness, cleanliness.
• Oversee club audits to ensure areas are clean, neat, organized, and in like-new condition.
• Support front-end staff in career growth through training, development, and performance reviews.
• Perform other duties as assigned by the Club Manager.

Skills

customer service

team leadership

organization

Education

High School Diploma/GED

Job description

Planet Fitness-United Fitness Partners in Bessemer, AL seeks an Assistant Club Manager to lead daily operations, coach staff, and drive member satisfaction in a dynamic, judgement-free environment.

You will interview, recruit, monitor sales metrics, maintain a clean, friendly club, and uphold our mission while delivering top service. 18+ years, HS diploma, and leadership experience preferred.