Lead Fire, Contents, and Specialty Cleaning Technician

Rainbow Restoration UK; Portsmouth (VA); On-site; USD 28,000 - 48,000; Full time

Job summary

Rainbow Restoration of Chesapeake is seeking a Lead Technician for the Fire, Contents & Specialty Cleaning division. You will lead a small crew, oversee fire/contents projects, and ensure proper handling of customer belongings with care and professionalism.

The role involves documenting work, coordinating with the Project Manager, and maintaining organized work areas. Experience in restoration or similar hands-on work and a valid driver's license are preferred.

Qualifications

• Hands-on experience in restoration, contents cleaning, moving, or related fields.

Responsibilities

• Lead technicians on fire, contents, and specialty cleaning projects.
• Assist with fire and smoke damage cleaning.
• Inventory, photograph, label, and track customer contents.
• Establish containment and follow PPE and safety procedures.
• Communicate project progress to the Project Manager/Division Manager.

Skills

Leadership

Hands-on experience

Organized

Attention to detail

Driver's license

Safety procedures

Job description

Lead Technician – Fire, Contents & Specialty CleaningRainbow Restoration of Chesapeake is looking for a dependable, detail-oriented Lead Technician for our Fire, Contents & Specialty Cleaning Division.This division handles some of the most detailed—and sometimes most sensitive—work in restoration.Projects may include fire and smoke damage, contents cleaning, pack-outs and pack-backs, odor removal, hoarding cleanup, trauma scene cleanup, specialty cleaning, and other challenging restoration situations.We're looking for someone who can work with their hands, lead a small crew, stay organized, and treat customers and their belongings with care and respect.What You'll DoAs a Fire, Contents & Specialty Cleaning Lead Technician, you will:Lead technicians on fire, contents, and specialty cleaning projectsAssist with fire and smoke damage cleaningClean and deodorize structures, contents, and affected materialsPerform contents pack-outs and pack-backsInventory, photograph, label, and track customer contentsHelp protect and properly handle customer belongingsPerform odor-removal and specialty cleaning servicesAssist with hoarding cleanup projectsAssist with trauma and biohazard cleanup when properly trained and assignedEstablish containment and follow required PPE and safety proceduresMaintain organized work areas, vehicles, equipment, and contents storageTake clear photos and complete required job documentationCommunicate project progress and concerns to the Project Manager/Division ManagerDirect and support technicians assigned to the projectHelp ensure work is completed according to scope, company standards, and safety requirementsProvide professional and compassionate customer serviceWhat We're Looking ForWe are looking for someone who:Has restoration, contents, cleaning, moving, construction, remediation, or similar hands-on experienceHas experience leading a crew or is ready to step into a leadership roleIs extremely organized and pays attention to detailsCan follow processes and documentation requirementsUnderstands that a customer's belongings need to be treated with careIs comfortable working in environments affected by smoke, odor, heavy clutter, or significant property damageCan maintain professionalism in emotionally difficult situationsIs dependable and accountableCommunicates problems instead of hiding themCan give clear direction while treating coworkers respectfullyIs comfortable using smartphones, apps, photos, and technology for documentationHas a valid driver's license and acceptable driving recordRestoration certifications and previous fire/contents experience are preferred, but we are also interested in candidates with strong leadership experience from related industries.This Isn't Just a Cleaning PositionWe're looking for someone who wants to lead.A Lead Technician helps set the tone for the crew.That means arriving prepared, understanding the assignment, keeping the team organized, protecting the customer's property, documenting the work, communicating when something isn't right, and making sure the team leaves the jobsite better than they found it.You don't need to know everything—but you do need to be willing to learn, accept feedback, take ownership, and help the people around you improve.About Rainbow Restoration of ChesapeakeWe are a locally owned restoration company serving residential and commercial customers.Our services include water mitigation, mold remediation, fire and contents restoration, odor removal, specialty cleaning, trauma cleanup, hoarding cleanup, and other property restoration services.We are continuing to grow and are looking for people who want more than just another job. We want team members who are interested in learning the restoration industry, developing their skills, and growing into larger leadership roles.Our culture emphasizes accountability, humility, teamwork, professionalism, compassion, and doing what we say we're going to do.ScheduleThis is a full-time field position.Because restoration work is driven by customer emergencies and project needs, occasional after-hours, weekend, or emergency work may be required.Physical RequirementsCandidates must be able to perform physical field work, including lifting and moving boxes, contents, equipment, and materials; standing and walking for extended periods; climbing stairs; bending; reaching; and working in residential and commercial environments.Some specialty projects may involve difficult environments. Appropriate training, PPE, and safety procedures are required.Interested?If you take pride in your work, care about doing things the right way, and want an opportunity to become a stronger restoration professional and leader, we'd like to meet you.Apply today and tell us about your experience leading crews, working with customers, or performing restoration, contents, cleaning, moving, or similar work.