Restoration Field Supervisor - Fire & Contents

Rainbow Restoration UK; Chapin (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Medical insurance (50% covered)

IICRC certifications paid by company

Career growth opportunities

Job summary

Rainbow Restoration in Chapin, SC seeks a Fire & Contents Field Supervisor to lead and assist technicians on residential and commercial restoration projects, overseeing contents pack-outs, inventory, and ensuring safe, efficient job-site operations.

This hands-on leadership role combines field duties with project coordination, customer communication, and documentation support, offering growth into future leadership within the organization.

Qualifications

• Experience in fire, contents, moving, restoration preferred.
• Leadership or crew lead experience preferred.
• Strong communication with customers, adjusters, vendors, teammates.

Responsibilities

• Lead and assist Fire & Contents Technicians on residential and commercial restoration projects.
• Oversee contents pack-outs, furniture moving, inventory documentation and labeling.
• Coordinate job-site setup, cleanliness, and organization; ensure timely completion.
• Photograph, identify, label, and inventory contents accurately.
• Maintain timely documentation, job notes, and communication updates with customers and team.

Skills

Leadership

Customer service

Communication

Team supervision

Job description

Do you want variety in your job, where every day is different? Do you enjoy rolling up your sleeves to get things done? Are you looking for a career where you can make a difference in people’s lives and the community?If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Fire & Contents Field Supervisor!The ideal candidate is self-driven, enthusiastic, and motivated to make a quality difference within our territories. This position is ideal for someone who has hands-on fire and contents experience and is ready to take the next step into leadership by helping oversee technicians, job sites, contents moving, and day-to-day operations in the field.This role bridges the gap between technician-level responsibilities and project management, allowing the opportunity to grow into future leadership positions within the organization.Competitive PerksCompetitive Pay401(k) with Company Match50% of Medical Insurance Cost Covered by EmployerCompany-Paid IICRC Certifications & Continuing Education (including renewals)Career Growth & Advancement OpportunitiesPosition SummaryThe Fire & Contents Field Supervisor assists with overseeing fire, smoke, contents, pack-out, and restoration-related projects while supporting technicians in the field and ensuring jobs are completed efficiently and professionally.This role remains heavily hands-on while also taking on leadership responsibilities such as technician oversight, job site coordination, customer communication, inventory management, and documentation support.Duties & ResponsibilitiesLead and assist Fire & Contents Technicians on residential and commercial restoration projectsOversee contents pack-outs, furniture moving, inventory documentation, cleaning processes, and contents manipulation on job sitesCarefully handle, pack, move, and transport customer contents and furniture to prevent damagePerform and supervise smoke residue cleaning from contents and structuresAssist with job site setup, cleanliness, organization, and post-job cleaningPhotograph, identify, label, and inventory contents accuratelyCommunicate professionally with customers, adjusters, vendors, and team members regarding job progress and expectationsHelp coordinate schedules and ensure jobs are completed in a timely mannerMaintain timely documentation, job notes, and communication updatesSupport field operations and step into technician responsibilities as neededAssist with contents estimating and scope documentation when applicableEnsure company equipment, vehicles, and supplies remain clean, maintained, and operationalFollow IICRC standards and company restoration processes on all projectsParticipate in overtime, emergency response, and on-call rotations as neededPerform additional duties and cross-training opportunities within restoration servicesRequirements & SkillsPrior fire, contents, moving, restoration, or mitigation experience preferredContents estimating experience preferredLeadership or crew lead experience preferredStrong work ethic with a willingness to lead by example in the fieldPositive attitude with strong customer service and communication skillsAbility to multi-task and problem solve in fast-paced environmentsComfortable supervising technicians while also performing hands-on workEagerness to continue learning and growing within the Restoration IndustryValid Driver’s License with a safe driving recordAbility to pass a drug test and extensive background screeningAbility to frequently lift and/or move up to 100 poundsComfortable with prolonged standing, walking, lifting, bending, working at heights, and working in confined spaces while wearing PPEAvailable for full-time work with overtime and on-call rotationsWhy Join Rainbow Restoration?At Rainbow Restoration, we believe in investing in our employees and creating long-term career opportunities. We take pride in helping our communities recover during difficult times while fostering a supportive, team-oriented culture where employees can grow personally and professionally.Looking for a career working with the best? Join the Rainbow Family!Rainbow Restoration provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rainbow Restoration complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. Rainbow Restoration expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.