Lead Fire Alarm Service Technician – Field & Mentorship

Bosch Building Technologies North America; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K w/ company match

Life/AD&D/LTD

Paid Vacation/Sick/Holidays

Employee Assistance Program

Pet Insurance

Job summary

Bosch Building Technologies North America seeks a Senior Fire Alarm Service Technician to lead field service, inspections, and commissioning of fire alarm systems. You will troubleshoot, mentor junior staff, and ensure equipment meets NFPA standards across multiple systems including Honeywell, Notifier, and Bosch panels.

Role requires hands-on field work, good communication with owners and service managers, and ability to assist in sales during estimating. Travel and certifications preferred.

Qualifications

• Minimum of a high school diploma or GED.
• 5+ years of Fire Alarm System service and inspections work experience.
• Working knowledge of the operational characteristics of Fire Alarm Systems.
• Basic knowledge of following tools: Multimeter, Tone Generator, Battery Tester.
• Basic mechanical and electrical troubleshooting skills.
• Understanding of computer operating systems, including Microsoft Office.

Responsibilities

• Perform service and inspections based on NFPA 72 & NFPA 70 requirements.
• Perform troubleshooting and describe them to owners and service managers for repairs.
• Monitor and assure progress and completion of all assigned tasks.
• Provide mentorship, guidance, and support to junior staff to complete projects on deadlines.
• Complete time sheets, service work orders, and paperwork accurately and timely.
• Provide service support on existing installations ensuring systems meet building codes.

Skills

Fire alarm systems knowledge

Troubleshooting

Mentorship

Communication

NFPA knowledge

Education

High school diploma or GED

Tools

Multimeter

Tone Generator

Battery Tester

Job description

Bosch Building Technologies North America seeks a Senior Fire Alarm Service Technician to lead field service, inspections, and commissioning of fire alarm systems. You will troubleshoot, mentor junior staff, and ensure equipment meets NFPA standards across multiple systems including Honeywell, Notifier, and Bosch panels.

Role requires hands-on field work, good communication with owners and service managers, and ability to assist in sales during estimating. Travel and certifications preferred.