Lead Field Technician – Tolling & ITS Systems

Cintra; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Cintra is seeking a Lead Field Service Technician to service, repair, and install Toll Collection Systems and ITS components in the Dallas area. You will support traffic management devices, perform preventive maintenance, and document activities to ensure smooth toll operations.

The role requires a degree in IT or electrical engineering, 5–8+ years in field support, and willingness to work weekends and on-call. Strong analytical and communication skills are essential.

Qualifications

• Bachelor’s degree in IT, military training, or electrical engineering preferred.
• 5–8+ years of related field support experience in tolling or ITS.
• IMSA-II certification preferred but not required.

Responsibilities

• Provide field support for Toll Collection Systems, ITS, and NCS.
• Install, upgrade, program, and maintain electronic equipment.
• Troubleshoot and repair hardware and software; complete work orders.
• Train junior analysts and report issues proactively.
• Maintain documentation and participate in testing of changes.

Skills

Field support

Analytical skills

Excellent communication

Windows and Linux

Microsoft Excel

On-call availability

Education

Bachelor’s degree in IT or electrical engineering

Military training

Tools

IMSA-II certification

Traffic Signal tech knowledge

RFID / NCS / ITS familiarity

Job description

Cintra is seeking a Lead Field Service Technician to service, repair, and install Toll Collection Systems and ITS components in the Dallas area. You will support traffic management devices, perform preventive maintenance, and document activities to ensure smooth toll operations.

The role requires a degree in IT or electrical engineering, 5–8+ years in field support, and willingness to work weekends and on-call. Strong analytical and communication skills are essential.