Lead Field Technician II – On-Site Conveyor Systems

Eaglestone Inc; Illinois; Vor Ort; USD 41.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision insurance ≈

Short Term Disability

Life Insurance

Profit Sharing & Quarterly bonus

Zusammenfassung

Eaglestone Inc. is hiring a Field Technician Level II to perform on-site installation, servicing, and repair of conveyor systems at customer locations. You will mentor Level I technicians and handle varying tasks with limited supervision.

Requirements include 2+ years as a field technician, strong troubleshooting skills, and the ability to travel extensively. The role is full-time, hourly, with overtime potential and comprehensive benefits.

Qualifikationen

• 2+ years of experience as a Field Technician or similar role.
• Strong technical knowledge and proficiency in troubleshooting mechanical, electronic, or other specialized equipment systems.
• Proven capability to work independently with limited supervision.
• Knowledgeable on conveyor, conveyance systems, and related material-handling equipment.
• Strong Team Management and leadership skills to effectively guide, supervise, and motivate Level I Team Members.
• Effective communication skills to interact with customers, Team Members and Leadership.
• Detail oriented with good organizational and time management abilities.
• Flexibility to work outside regular business hours and travel extensively both in-state and out-of-state as required.

Aufgaben

• Identify and resolve technical issues of moderate scope and complexity related to Eaglestone products and systems at customer sites.
• Conduct mechanical, electronic, or other specialized troubleshooting to diagnose problems and develop effective technical solutions.
• Guide, train, and supervise a team of Level I technicians, ensuring Eaglestone standards are being met including installation quality, safety requirements, travel requirements, and paperwork requirements.
• Handle on-site field tasks independently, including the installation, field servicing, and repair of equipment.
• Assist in assembling and building conveyor systems and other Eaglestone equipment in the shop when not deployed on-site.
• Manage physical tasks on-site, including lifting, handling, maintaining, and operation of heavy machinery and equipment.
• Maintain accurate records of all field activities, including service reports, parts inventory, and proper compliance documentation.
• Provide exceptional customer service by promptly addressing customer inquiries and technical concerns.
• Adhere to all Safety policies and procedures continuing to promote the Company's culture of providing a safe work environment.

Kenntnisse

Field technician experience

Troubleshooting

Team leadership

Customer communication

Time management

Lift 25-50 lbs

Independent work

Ausbildung

High School Diploma/GED

Tools

Conveyor systems

Jobbeschreibung

Eaglestone Inc. is hiring a Field Technician Level II to perform on-site installation, servicing, and repair of conveyor systems at customer locations. You will mentor Level I technicians and handle varying tasks with limited supervision.

Requirements include 2+ years as a field technician, strong troubleshooting skills, and the ability to travel extensively. The role is full-time, hourly, with overtime potential and comprehensive benefits.