Lead Field Services Engineer – Radiology Equipment

Radon Medical Imaging Corporation; North Carolina; Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

401k with company match

Medical benefit package

Company covered dental

Long Term Disability (LTDI)

Life Insurance

Holidays

PTO and sick days

Paid Training

Vehicle or stipend

Résumé du poste

Radon Medical Imaging is seeking a skilled Field Service Engineer to resolve advanced service repair needs of designated radiology equipment. You will be a technical expert on at least one modality and may work across multiple systems.

Responsibilities include troubleshooting, repair, installation, validation, and maintenance, while coaching junior engineers and coordinating with customers to ensure timely resolutions and value-added services.

Qualifications

• 4+ years servicing electrical equipment with a relevant degree or equivalent education.
• Ability to interface with internal teams and customers in a service process.
• Proficient in diagnosing and repairing mechanical, electromechanical, and electronic equipment.
• Experience with web applications and Microsoft Office suite.
• Must comply with background checks and drug screening as required

Responsabilités

• Perform advanced troubleshooting, repair, installation, validation, and maintenance on assigned equipment.
• Lead, instruct, and assist less experienced field engineers; provide coaching and feedback.
• Communicate with customers, serve as an escalation point, and manage issues from dispatch to resolution.
• Engage with team members to ensure awareness of issue status for designated customers.
• Lead and communicate HQ and Zone/Area-level initiatives.
• Co-lead regular team or modality meetings.
• Partner with customers to recommend value-added services for improved business efficiency.

Connaissances

Customer interfacing

Diagnostics & repair

Office software

Team coaching

Formation

Associate/Bachelor in Electrical, Biomedical, Mechanical Eng or related field

Equivalent military education + 4+ years servicing electrical equipment

High School Diploma/GED + 8+ years servicing electrical equipment

Outils

Microsoft Office

Web applications

Description du poste

Radon Medical Imaging is seeking a skilled Field Service Engineer to resolve advanced service repair needs of designated radiology equipment. You will be a technical expert on at least one modality and may work across multiple systems.

Responsibilities include troubleshooting, repair, installation, validation, and maintenance, while coaching junior engineers and coordinating with customers to ensure timely resolutions and value-added services.