Lead Field Service Trainer - Electrical & PLC

American-Crane; Douglassville (PA); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Life insurance and disability coverage

Tuition reimbursement and professional

Development support

Job summary

American Crane & Equipment Corporation in Douglassville, PA seeks a Lead Field Service Engineer to develop and deliver structured training for technicians, focusing on electrical fundamentals, PLCs, and motor controls. You will lead hands‑on demonstrations, assessments, and on‑site instruction to ensure safe, confident field performance.

You will mentor technicians, translate engineering docs into practical content, and continuously improve training materials as equipment and procedures evolve.

Qualifications

• High school diploma or GED
• 3+ years of hands‑On industrial electrical or controls experience (field service, industrial maintenance, controls troubleshooting, or comparable)
• Demonstrated experience explaining technical information through instruction, mentoring, safety talks, or technician onboarding
• Ability to independently develop structured training, onboarding programs, procedures, or standardized work processes
• Experience documenting and maintaining technical training or workforce qualification records
• Experience troubleshooting PLC‑based control systems and industrial motor‑control equipment
• Ability to read, interpret, and explain electrical schematics, wiring diagrams, and control panel layouts
• Working knowledge of NFPA 70E, lockout/tagout, arc‑flash protection, and electrical hazard identification
• Proficiency with electrical diagnostic equipment (multimeters, clamp meters, insulation testers)
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
• Valid driver's license

Responsibilities

• Design, build, and continuously improve structured training programs covering electrical fundamentals, industrial controls, PLC systems, motor controls, and troubleshooting
• Create lesson plans, technical presentations, hands‑on exercises, practical assessments, and training reference materials
• Establish structured learning pathways that progressively develop technician knowledge and practical capability
• Translate engineering documentation, OEM materials, and technical specs into practical instructional content
• Review and update training materials as equipment, technology, and procedures evolve
• Deliver classroom, shop‑based, and field‑based technical instruction
• Conduct hands‑on demonstrations of electrical equipment, control systems, diagnostic methods, and troubleshooting procedures
• Explain PLC logic, motor controls, and industrial electrical systems using practical, real‑world examples
• Adjust instructional approach based on each technician's background and experience level
• Mentor developing technicians — provide constructive feedback and identify growth areas
• Evaluate technical understanding through practical demos, written assessments, and observed performance
• Reinforce compliance with ACECO's electrical safety program and applicable safety requirements
• Provide technical instruction on NFPA 70E principles, lockout/tagout, arc‑flash hazards, PPE, and safe usage of electrical test equipment
• Support electrical safety qualification training in coordination with Safety and designated electrical authorities
• Evaluate and document technician competency within the scope of assigned training responsibilities
• Maintain accurate technician training records — course participation, assessment results, qualification status, and refresher schedules
• Develop and maintain training matrices, checklists, schedules, and competency documentation
• Identify overdue, incomplete, or expiring training requirements and flag them to leadership
• Serve as a go‑to technical resource for field service technicians and leadership on industrial electrical and controls systems
• Participate in field visits to observe technician performance, provide on‑site instruction, and reinforce best practices
• Support investigation of recurring technical issues to identify training‑gap root causes
• Coordinate with Engineering and OEMs to clarify technical information and incorporate equipment changes into training

Skills

PLC troubleshooting

Electrical schematics

Mentoring

Training development

Technical instruction

Standards NFPA 70E

Communication

Education

High school diploma or GED

Tools

Multimeters

Clamp meters

Insulation testers

Job description

American Crane & Equipment Corporation in Douglassville, PA seeks a Lead Field Service Engineer to develop and deliver structured training for technicians, focusing on electrical fundamentals, PLCs, and motor controls. You will lead hands‑on demonstrations, assessments, and on‑site instruction to ensure safe, confident field performance.

You will mentor technicians, translate engineering docs into practical content, and continuously improve training materials as equipment and procedures evolve.