Lead Field Service Technician & Operations Lead

Bruckner's Truck & Equipment; Oklahoma City (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

Bruckner's Truck & Equipment in Oklahoma City is seeking a qualified technician to oversee service operations. Responsibilities include managing service workflow, customer communications, and ensuring a safe working environment.

The ideal candidate will hold a Class B CDL License, FMCSA Brake Certification, and possess strong diagnostic skills. Candidates must be able to oversee technicians and maintain regular communication with upper management.

Qualifications

• Valid Class B CDL License is required.
• FMCSA Brake Certification is mandatory.
• Proficiency with diagnostic and inventory management programs.

Responsibilities

• Oversee and schedule service operations including routine services and breakdowns.
• Manage daily workflow and prioritize orders received.
• Communicate with customers regarding billable items and estimates.

Skills

Service operations oversight

Customer relationship management

Proficient in diagnostic programs

Education

Class B CDL License

FMCSA Brake Certified

Tier 1 Tech qualifications/skill level

Tools

PTT Diagnostic Program

Insite

Bendix

Allison

Inventory management systems

Job description

Bruckner's Truck & Equipment in Oklahoma City is seeking a qualified technician to oversee service operations. Responsibilities include managing service workflow, customer communications, and ensuring a safe working environment.

The ideal candidate will hold a Class B CDL License, FMCSA Brake Certification, and possess strong diagnostic skills. Candidates must be able to oversee technicians and maintain regular communication with upper management.