Lead Field Service Technician

Jobtailor

West Columbia (SC)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision insurance

401(k) match

Paid time off

Job summary

Honeywell in West Columbia, SC, is seeking a Lead Field Service Technician to oversee field service activities, provide technical guidance, and ensure high-quality service delivery for customer sites on a hybrid schedule.

You'll report to the Field Service Supervisor and travel regionally as needed, with a focus on timely maintenance, repair, and installation of equipment. This role demands strong leadership and problem-solving capabilities.

Qualifications

3+ years in field service or technical support roles focusing on equipment maintenance and repair.
3+ years diagnosing and resolving complex issues.
1+ year leading or mentoring a team of technicians.
Willingness to travel up to 100% regionally.
Associate degree or technical certification in electronics, mechanical, or industrial technology.

Responsibilities

Lead and coordinate field service activities with the Field Service Supervisor to deliver efficient service at customer sites.
Troubleshoot, repair, and maintain Honeywell equipment and systems at customer sites.
Provide technical guidance to junior technicians and mentor the team.
Collaborate with internal teams to resolve complex issues and improve service processes.
Ensure safety, regulatory compliance, and proper documentation of all service activities.
Install, maintain, and repair Energy Efficiency measures at customer sites.
Travel as needed to support projects and other locations.

Skills

Leadership

Troubleshooting

Mentoring

Problem solving

Organizational skills

Time management

Education

Associate degree or technical certification

Job description

West Columbia, SC, United States (Hybrid)

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Job Description

As a Lead Field Service Technician here at Honeywell, you will take a pivotal role in leading field service activities, ensuring timely and effective maintenance, repair, and installation of equipment at customer sites. You will provide technical guidance to junior technicians and act as a key point of contact for resolving complex technical issues, enhancing customer satisfaction and operational efficiency.

You will report directly to our Field Service Supervisor and you’ll work out of our West Columbia, SC location on a Hybrid work schedule.

In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization by overseeing field service activities and ensuring high‑quality technical support and service delivery.

Responsibilities

KEY RESPONSIBILITIES

Work closely with and under the direction of the FSS to lead and coordinate field service activities to ensure efficient and effective service delivery.
Troubleshoot, repair, and maintain Honeywell equipment and systems at customer sites.
Troubleshoot and resolve technical issues efficiently to minimize downtime.
Provide technical guidance and mentorship to junior field service technicians.
Collaborate with internal teams to resolve complex technical issues and improve service processes.
Ensure compliance with company policies, safety standards, and regulatory requirements.
Perform installation, maintenance, and repair of Energy Efficiency (EE) measures at customer sites.
Complete documentation for each premise accurately, legibly, and timely.
Maintain accurate records of service activities and customer interactions.
Travel and function from a hotel room for this project; be willing to travel to other projects on a temporary basis.
Perform all tasks in a safe manner using proper Personal Protective Equipment as intended.

Qualifications

YOU MUST HAVE

3 years or more of experience in field service or technical support roles with a focus on equipment maintenance and repair.
3 Years or more experience in the ability to diagnose and resolve complex issues efficiently.
1 year or more of experience leading or mentoring a team of technicians in a field service environment.
Familiarity with safety standards and regulatory compliance in field operations.
Willingness and the ability to travel up to 100% of the time regionally.

WE VALUE

Associate degree or technical certification in a relevant field such as electronics, mechanical, or industrial technology.
Familiarity with safety standards and regulatory compliance in field operations.
5+ years of experience in field service or technical roles, preferably in a leadership capacity.
Strong problem‑solving skills and ability to work independently under minimal supervision.
Good organizational skills and ability to manage multiple tasks effectively.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading‑edge work, and developing solutions side‑by‑side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short‑Term and Long‑Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: July 20, 2026.

About Us

Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Info