Lead Field Service Technician

Honeywell INC.; Des Plaines (IL); On-site; USD 79,000 - 89,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability

401(k) match

FSA

HSA

Parental Leave

Paid Holidays

PTO

Educational Assistance

Job summary

Honeywell INC. is seeking a Lead Field Service Technician to perform on-site maintenance and repair of complex equipment with minimal supervision. You will train customers, support sales teams with quotes, and help manage key account service contracts in the greater Chicago area.

The role requires 3+ years of field service with fire alarm or security systems, strong drawing interpretation skills, and a valid driver’s license. A NICET or related cert is preferred.

Qualifications

• High School Diploma/ GED.
• 3+ years of field service experience with commercial fire alarm systems and/or security systems (card access and cameras).
• 3+ years of experience reading & interpreting mechanical/electrical drawings and diagrams.
• Valid driver's license.

Responsibilities

• Perform preventative maintenance on equipment
• Perform repair work on demand
• Provide internal and external customer support
• Adhere to administrative processes
• Ability to work non-standard hours.
• Ability to service clientele in the greater Chicago area.

Skills

Customer Relationship Management

Customer Support

Equipment Maintenance

Field Service

Field Services Support

Inspection Testing

Onsite Support

Technical Support

Troubleshooting

Education

High School Diploma/GED

Job description

Lead Field Service Technician

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell is not just about developing cool things. That is why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Achieves successful on-site servicing and repair of complex equipment and systems without direct supervision. You will participate in continuous improvement initiatives in the field to quickly fix administrative difficulties relating to delivery of service. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will deliver and participate in training sessions for fellow technicians. You will work with sales and local management to help deliver accurate quotes to customers. You will assist in the management of service contracts for key accounts.

Key Responsibilities

• Perform preventative maintenance on equipment
• Perform repair work on demand
• Provide internal and external customer support
• Adhere to administrative processes
• Ability to work non-standard hours.
• Ability to service clientele in the greater Chicago area.

YOU MUST HAVE

• High School Diploma/ GED.
• 3+ years of field service experience with commercial fire alarm systems and/or security systems (card access and cameras).
• 3+ years of experience reading & interpreting mechanical/electrical drawings and diagrams.
• Valid driver's license.

WE VALUE

• NICET certification preferred
• IT networking and operating systems experience
• MS Office experience
• Experience programming fire panels and performing inspections
• Knowledge of commercial building infrastructure
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Associate/ Bachelor's degree or technical/professional certificate

BENEFITS OF WORKING FOR HONEYWELL

• employer subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance
• Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: July 30th, 2026.

The annual base salary range for this position is $79,000 to $89,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

We deliver innovative solutions to support our customers in Digitization, Modernization, Sustainability, and Autonomy through world-class hardware, software and services offerings.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Required Skills Customer Relationship Management,"SkillType" : null,"SkillId" : "300003018295982","SectionId" : "300000016520798","ContentItemId" : null; Customer Support,"SkillType" : null,"SkillId" : "300003018295983","SectionId" : "300000016520798","ContentItemId" : null; Equipment Maintenance,"SkillType" : null,"SkillId" : "300003018295984","SectionId" : "300000016520798","ContentItemId" : null; Field Service,"SkillType" : null,"SkillId" : "300003018295985","SectionId" : "300000016520798","ContentItemId" : null; Field Services Support,"SkillType" : null,"SkillId" : "300003018295986","SectionId" : "300000016520798","ContentItemId" : null; Inspection Testing,"SkillType" : null,"SkillId" : "300003018295987","SectionId" : "300000016520798","ContentItemId" : null; Onsite Support,"SkillType" : null,"SkillId" : "300003018295988","SectionId" : "300000016520798","ContentItemId" : null; Technical Support,"SkillType" : null,"SkillId" : "300003018295989","SectionId" : "300000016520798","ContentItemId" : null; Troubleshooting Technique Development,"SkillType" : null,"SkillId" : "300003018295990","SectionId" : "300000016520798","ContentItemId" : null