Lead Field Service Technician

Honeywell; San Antonio (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading company is seeking a Field Service Representative to lead on-site installations, servicing, and repairs of complex equipment. The role involves quality inspections, customer support, and mentoring junior staff while ensuring proper training and documentation improvements are maintained.

Qualifications

• Some experience in the field required.
• Good written and oral communication skills.
• Ability to follow instructions and identify mistakes.

Responsibilities

• Inspect for quality and install or repair work orders.
• Provide customer support and present at trade shows.
• Mentor and train junior field service representatives.

Skills

Customer Support

Technical Communication

Troubleshooting

Field Service

Education

High School Diploma or equivalent

Bachelor degree or technical/professional certificate

Job description

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key Responsibilities

+ Inspect for Quality

+ Install or Repair Work Orders

+ Provide Customer Support

+ Present at Trade Shows

+ Mentor and Train Jr. Field Service Representatives

**YOU MUST HAVE**

+ High School Diploma, or equivalent. Some experience in the field.

**WE VALUE**

+ Previous industry experience

+ Previous technical/installation experience

+ Previous customer service experience

+ Good written and oral communication

+ Ability to follow instructions and identify mistakes

+ Bachelor degree or technical/professional certificate

+ Good presentation skills

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.