Lead Field Service Technician

ZipRecruiter; Apopka (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the DC power industry is seeking a Lead Field Service Technician to manage installation projects and supervise personnel. The ideal candidate will have experience in DC power services and a commitment to safety and customer satisfaction. Join us for excellent benefits and opportunities for growth.

Benefits

401k with company matching

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation

PTO

Qualifications

• Experience with DC power installation and services.
• Field service experience with mechanical, structured cabling, or electrical skills.

Responsibilities

• Ensure projects are completed on time and follow safety protocols.
• Supervise staff on service and installation projects.
• Coordinate job scheduling with material availability.

Skills

Customer Relations

Troubleshooting

Safety Management

Education

Level 3 Installer Requirements

Job description

Job Description

Job Title: Lead Field Service Technician

Location: Orlando, Florida - Must be willing to travel.

Who we are?

Power Storage Solutions, headquartered in Dallas, TX, leads in stored energy solutions for telecommunications and industrial applications. The company drives innovation and sustainability in the battery industry, offering high-quality solutions nationwide from four strategically located facilities. With unmatched experience in critical power backup, UPS procurement, and DC power products, Power Storage Solutions ensures employees excel in product knowledge, customer focus, safety, teamwork, engagement, ethics, and communication.

Who are we looking for?

We seek a self-starter, reliable individual eager to grow with us. The Lead Field Service Technician (FST) will handle all aspects of installation projects, including superstructure construction, iron work, cabling, and battery installation/removal. The FST must follow directions, anticipate next steps, adhere to safety practices, and maintain a professional work ethic and appearance. They will resolve customer issues, supervise on-site personnel, and oversee service repair or installation projects.

Responsibilities:

• Ensure projects are completed on time, following standard procedures, safety protocols, and avoiding service interruptions.
• Accurately report job schedules, project times, and expenses.
• Coordinate job scheduling with material availability.
• Develop project summaries, operation reports, and cost reduction strategies.
• Enhance the technical capabilities of internal resources and enforce PCSS policies, including EEO, Safety, EPA, and HR procedures.
• Supervise staff on service and installation projects within the region.
• Stay current with DC power and telecommunications technology through ongoing training.
• Implement continuous improvement techniques to optimize installation processes and expand the customer base.

Qualifications:

• Experience with DC power installation and services.
• Broad installation and service experience, including field engineering, material coordination, site layout, troubleshooting, revenue enhancement, customer relations, and safety management.
• Ability to meet customer-specific criteria for projects.
• Meet Level 3 installer requirements as per Telcordia GR 1275.
• Field service experience with mechanical, structured cabling, or electrical skills.

Join us to lead and innovate in the DC power industry!

What's in it for you?

Power Storage Solutions values its employees. We offer 401k with company matching, excellent medical, dental, vision, supplemental life insurance, company-paid life insurance, paid holidays, vacation, and PTO. We promote from within, recognize talent, and provide top-notch training, along with state-of-the-art technology and tools.

We welcome candidates with experience, but it is not required. If you meet the qualifications or have the drive and ambition, please apply.