Lead Field Service Team Supervisor | Quality & Growth
Convergint
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Benefits offered by this job
Job summary
Convergint seeks a Service Specialist Supervisor to lead a Service Specialist team, drive scheduling, and ensure high customer satisfaction. You will coach staff, develop talent, and enforce safety and quality standards across field activities. The role emphasizes budget awareness and effective problem solving.
You will play a key part in delivering world-class service within a growing organization that values integrity and collaboration across teams.
Qualifications
- College degree or equivalent experience required.
- Experience in field management or supervision preferred.
- Strong leadership and communication abilities are essential.
Responsibilities
- Coordinate and schedule Service Specialists and align tasks by skill.
- Maintain high quality and safety standards across field work.
- Provide training and development plans for Specialists.
- Supervise staff, mentor colleagues, and manage performance.
- Support field operations and budget-related activities.
- Offer high-level technical and field support for urgent orders.
Skills
Education
Tools
Job description
Convergint seeks a Service Specialist Supervisor to lead a Service Specialist team, drive scheduling, and ensure high customer satisfaction. You will coach staff, develop talent, and enforce safety and quality standards across field activities. The role emphasizes budget awareness and effective problem solving.
You will play a key part in delivering world-class service within a growing organization that values integrity and collaboration across teams.
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