Lead Field Service Supervisor - Heavy Equipment

Washington Corporations; Missoula (MT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Rx

Health Savings Account

401k/Roth with company match

Annual profit-sharing

Paid time off

Gym membership reimbursement

Family scholarship program

Employee assistance program

Mental health & telemedicine

Life insurance & disability

Supplemental insurance

Job summary

Modern Machinery in Montana seeks a hands-on leader to manage Field Service Technicians and daily operations. You will prioritize workloads, schedule technicians, and ensure repairs are completed promptly while coordinating with the Service Manager and customers.

The role requires supervision experience and technical troubleshooting skills, including hydraulics, engines, and electrical systems, with MS Office proficiency. Expect collaboration across Missoula and Belgrade teams.

Qualifications

• Minimum 2-year supervisory/management experience.
• Technical and diagnostic skills required.
• Ability to read and understand schematics.
• Hydraulic, engine, electrical troubleshoot and repair.
• Proficient in Microsoft Office products (Outlook, Word, and Excel).

Responsibilities

• Manage day-to-day operations of Field Service Technicians.
• Prioritize workload and schedule technicians accordingly.
• Work closely with the Service Manager, Technicians, and customers.
• Ensure repairs are conducted expeditiously and efficiently.
• Oversee repairs and provide support to technicians.
• Coordinate coverage with Missoula and Belgrade management.
• Review timecards and ensure timely closures.

Skills

Customer service

Communication

Accountability

Teamwork

Relationship management

Detail oriented

Adaptability

Education

2-year supervisory/management experience

Technical degree or equivalent

Technical and diagnostic skills

Ability to read schematics

MS Office proficiency

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Modern Machinery in Montana seeks a hands-on leader to manage Field Service Technicians and daily operations. You will prioritize workloads, schedule technicians, and ensure repairs are completed promptly while coordinating with the Service Manager and customers.

The role requires supervision experience and technical troubleshooting skills, including hydraulics, engines, and electrical systems, with MS Office proficiency. Expect collaboration across Missoula and Belgrade teams.