Lead Field Service Engineer – Automation

CORE Group; Greenville (SC); On-site; USD 85,000 - 120,000; Full time

Job summary

CORE Group seeks a Lead Field Service Engineer – Automation to oversee the installation, commissioning, troubleshooting, and maintenance of advanced automation systems in marine and industrial environments.

He/she will travel up to 85%, including aboard vessels and shipyards, lead technical field activities, develop documentation, and train customers to ensure safe, reliable operation.

Qualifications

• 3+ years hands-on experience in automation or control systems field service in marine or industrial environments.
• Strong troubleshooting, diagnostic, and technical problem-solving skills.
• Willingness to travel extensively, up to 85%, including short-notice assignments.
• Bachelor’s or Associate degree in a related field.
• Experience leading small technical teams is advantageous.

Responsibilities

• Install, commission, maintain, and troubleshoot automation and control systems at customer sites.
• Lead or coordinate technical field activities across vessel construction, modernization, and offshore projects.
• Develop and maintain technical documentation, test procedures, commissioning records, and service reports.
• Provide technical guidance and training to customers on automation systems and interfaces.
• Collaborate with engineering, support, parts and service teams to drive project success.
• Support control-system upgrades and modernization activities.
• Offer after-hours or emergency technical support as needed.

Skills

Troubleshooting

Customer-facing communication

Leadership

Independent work

Education

Bachelor's Degree in Electrical Engineering / Automation / Controls

Associate Degree with relevant experience

Job description

Lead Field Service Engineer – Automation

Job Summary

We are seeking a highly skilled Lead Field Service Engineer – Automation to support the installation, commissioning, troubleshooting, and maintenance of advanced automation and control systems within marine and industrial environments. This critical role requires a proactive, independent professional capable of managing technical field activities, providing expert guidance, and ensuring systems operate seamlessly in diverse, demanding settings. Extensive travel, including work aboard vessels, in shipyards, offshore, and industrial facilities, is a key aspect of this position. Join us to lead technical projects and deliver exceptional service in a dynamic, fast-paced environment.

Responsibilities

• Install, commission, maintain, and troubleshoot automation and control systems at customer sites.
• Perform system start-up and commissioning activities, ensuring operational readiness.
• Diagnose complex control-system issues, implement corrective actions, and document technical findings.
• Lead or coordinate technical field activities, supporting vessel construction, modernization, maintenance, and offshore projects.
• Develop and maintain technical documentation, including test procedures, commissioning records, and service reports.
• Provide technical guidance and training to customers on automation systems and control interfaces.
• Collaborate with engineering, technical support, parts, and service teams to support project execution and customer satisfaction.
• Support control-system upgrades, modernization activities, and project planning.
• Offer after-hours or emergency technical support as needed, ensuring compliance with safety and maritime standards.
• Maintain accurate records and documentation, ensuring adherence to safety, customer, and site‑specific requirements.

Requirements

• Minimum of 3 years of hands‑on experience in automation or control systems field service, commissioning, maintenance, or troubleshooting within marine or industrial environments.
• Strong troubleshooting, diagnostic, and technical problem‑solving skills.
• Ability to work independently, manage multiple technical assignments, and lead field activities when required.
• Excellent written and verbal communication skills, with experience working directly with customers.
• Willingness and ability to travel extensively, potentially up to 85%, including short‑notice assignments.
• Capable of working aboard vessels, in shipyards, offshore, and industrial sites.
• Bachelor’s Degree in Electrical Engineering, Automation, Controls Engineering, or a related field preferred; an Associate Degree with relevant experience may be considered.
• Prior experience leading small technical teams and supporting control‑system upgrades is advantageous.
• Must be physically capable of working in offshore environments and completing safety training such as HUET or equivalent.