Controls Field Service Engineer

Intuit Inc.; Auburn (NH); On-site; USD 90,000 - 130,000; Full time

Job summary

Intuit Inc. seeks a technically skilled Controls Field Service Engineer to install, troubleshoot, and optimize PLC-based automation and control systems in customer environments.

You will work directly with customers, engineering, and manufacturing teams to maintain and improve robotics, motion control, and machine vision equipment. The role involves fieldwork, problem solving in real-time, and delivering high-quality service with a focus on reliability and customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering or related field (BSEE preferred).
• 5+ years of experience in industrial automation or controls engineering.
• Strong experience with PLC programming (Allen‑Bradley, Siemens).
• Experience with robotics, motion control, and vision systems.
• Ability to read and interpret electrical schematics and AutoCAD drawings.
• Experience troubleshooting hydraulic and pneumatic systems.
• Knowledge of industry standards (UL, CE, ISO, NFPA, GMP).
• Strong communication, documentation, and customer service skills.
• Self‑motivated, hands‑on, and able to work independently in the field.

Responsibilities

• Install, commission, troubleshoot, and repair industrial automation and control systems.
• Write, modify, and debug PLC programs, motion control applications, and robotic programs.
• Diagnose electrical, mechanical, hydraulic, and pneumatic system issues using schematics and technical documentation.
• Troubleshoot and support HMI/OIT systems and machine vision systems (Cognex, Keyence).
• Support system upgrades, modifications, and new product installations.
• Document service activities, findings, and recommendations.
• Travel to customer sites and provide on‑site technical support.

Skills

PLC programming

Robotics & motion control

HMI/vision systems

Electrical schematics reading

AutoCAD drawings

Customer service

Field service execution

Education

Bachelors in Engineering or related field

Tools

AutoCAD

Cognex VisionSystems

Keyence VisionSystems

Job description

Overview

We are seeking a technically skilled Controls Field Service Engineer to support the installation, troubleshooting, and optimization of industrial automation and control systems. This hands‑on role works directly with customers, engineering, and manufacturing teams to maintain and improve PLC‑based systems, robotics, motion control, and machine vision equipment. The ideal candidate thrives in the field, enjoys solving complex problems, and delivers excellent customer support.

Responsibilities

• Install, commission, troubleshoot, and repair industrial automation and control systems


• Write, modify, and debug PLC programs, motion control applications, and robotic programs


• (ABB, Fanuc, Mitsubishi, Epson, Universal Robots)


• Diagnose electrical, mechanical, hydraulic, and pneumatic system issues using schematics and technical documentation


• Troubleshoot and support HMI/OIT systems and machine vision systems (Cognex, Keyence)


• Support system upgrades, modifications, and new product installations


• Recommend system improvements to enhance performance, reliability, and customer satisfaction


• Assist manufacturing and purchasing teams with component selection and obsolescence solutions


• Support and mentor Field Service Engineers and Technicians


• Document service activities, findings, and recommendations


• Follow all safety regulations, standards, and best practices


• Travel to customer sites and provide on‑site technical support

Travel

• Manufacturing facilities, customer sites, and office settings


• Approx. 70% local travel, 5% non‑local, 25% office-based

Qualifications

• Bachelor’s degree in Engineering or related field (BSEE preferred)


• 5+ years of experience in industrial automation or controls engineering


• Strong experience with PLC programming (Allen‑Bradley, Siemens)


• Experience with robotics, motion control, and vision systems


• Ability to read and interpret electrical schematics and AutoCAD drawings


• Experience troubleshooting hydraulic and pneumatic systems


• Knowledge of industry standards (UL, CE, ISO, NFPA, GMP)


• Strong communication, documentation, and customer service skills


• Self‑motivated, hands‑on, and able to work independently in the field