Lead Fiber Optic Installations Supervisor

Prince Telecom LLC

West Des Moines (IA)

On-site

USD 55,000 - 85,000

Full time

9 days ago

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Benefits offered by this job

Weekly Paychecks

Paid Time Off

Holidays

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Pet insurance

Job summary

Prince Telecom LLC in West Des Moines, IA is seeking a Service Supervisor to oversee FTTH installation teams, coordinate field activities, and support the Project Manager on large-scale projects. You will coach staff, manage scheduling, and ensure safety and quality standards.

The role requires a minimum of 1 year fiber optic or cable installation experience, strong customer service, and a team-first approach; a valid driver's license is needed for site travel.

Qualifications

Minimum of 1 year fiber optic or cable installation experience.
Perform mandatory job site inspections to ensure safety and policy compliance.
Be a team player with strong customer service skills.
Possess a valid driver's license with suitable driving history.

Responsibilities

Supervise a team of FTTH in-home and SMB installation technicians.
Coach, counsel, and evaluate performance of field staff.
Coordinate scheduling and assist dispatch with daily job routing.
Identify problems and communicate solutions to the Project Manager.
Develop procedures to better organize the team and department.

Skills

Fiber optic installation

Supervisory experience

Customer service

Team player

Driver's license

Education

High School Diploma or G.E.D.

Job description

The role requires a minimum of 1 year fiber optic or cable installation experience, strong customer service, and a team-first approach; a valid driver's license is needed for site travel.

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