Supervisor Fulfillment Labor Underground

Prince Telecom; West Des Moines (IA); In loco; USD 60.000 - 80.000; Part-time

Vantaggi offerti da questo lavoro

Weekly Paychecks

401(k) with company match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Descrizione del lavoro

Prince Telecom is seeking a Supervisor Fulfillment Labor Underground to lead FTTH in-home and SMB installation teams. The role supports the Project Manager on large-scale projects, coordinating daily routes, staffing, and quality control, with a focus on safety and customer satisfaction.

The candidate should have at least 1 year of fiber optic or cable installation experience, a high school diploma or GED, and a valid driver's license.

Competenze

• Minimum 1 year fiber optic or cable installation experience.
• High School Diploma or GED required.
• Must have a valid driver's license and a clean driving record.
• Ability to work flexible schedules and travel as needed.

Mansioni

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas and communicate solutions to the Project Manager.
• Develop procedures to better organize the team/department.
• Assign duties and responsibilities to technicians.
• Assist in recruitment and training efforts.
• Support warehousing and logistics as needed.
• Establish and maintain project reporting and documentation standards.
• Track employee performance and asset usage with spreadsheets.
• Perform quality control inspections and coaching for issues.
• Interface with customers to resolve complaints and damages from installation work.
• Assume other duties as needed.

Conoscenze

Fiber optic install

Supervisory experience

Customer service

Driver's license

Formazione

High School Diploma or GED

Descrizione del lavoro

Career Opportunities: Supervisor Fulfillment Labor Underground (15998)

Requisition ID15998-Posted10/27/2026-Operations Production-Operations-PT636-W Des Moines,IA-Field-Manager-0% - 24%

At Prince Telecom, as a Supervisor, you will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Project Manager with various large scale projects and tasks as needed and may potentially take the lead on upcoming projects as assigned by the customer.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

Supervise a team of FTTH in-home and SMB installation technicians

Coach, counsel, and evaluate performance of field staff.

Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.

Identify problem areas in the department and communicate problems and possible solutions to the Project Manager.

Develop procedures and implement them to better organize the team/department.

Assign duties, responsibilities, and scope of authority to technicians.

Assist in recruitment and training efforts.

Assist in warehousing and logistics support as needed to supplement the warehouse staff

Establish, implement, and maintain operating standards and procedures for project reporting and documentation.

Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents

Perform quality control inspections to correct and coach any issues found

Interface with customers to resolve complaints and damages resulting from installation work

Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary.

Perform other duties not listed here, as they arise, and as they are assigned to you

What you’ll need

Minimum of 1 year fiber optic or cable installation experience.

Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.

High School Diploma or G.E.D.

Work a very flexible schedule.

Work in a fast paced time sensitive environment

Handle multiple tasks and last-minute changes

Must have exceptional customer service experiences

Be a team player.

Former supervisory experience a plus.

Valid driver's license with minimum of 2 years driving experience and a good driving record.

Physical abilities & exposures

Routinely: work at heights, in confined spaces and alone in remote locations, operate vehicle and heavy machinery; squeeze, fine hand motion, bend, stoop, stand, walk, climb stairs, and lift greater than up to 55 pounds without assistance.

Occasionally: use ladder, keyboard and mouse

Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.