Fiber Optic Field Supervisor – Install & Lead Teams

Dycom Industries, Inc.; West Des Moines (IA); On-site; USD 60,000 - 80,000; Part time

Benefits offered by this job

Weekly Paychecks

401(k) with company match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Job summary

Prince Telecom is seeking a Supervisor Fulfillment Labor Underground to lead FTTH in-home and SMB installation teams. The role supports the Project Manager on large-scale projects, coordinating daily routes, staffing, and quality control, with a focus on safety and customer satisfaction.

The candidate should have at least 1 year of fiber optic or cable installation experience, a high school diploma or GED, and a valid driver's license.

Qualifications

• Minimum 1 year fiber optic or cable installation experience.
• High School Diploma or GED required.
• Must have a valid driver's license and a clean driving record.
• Ability to work flexible schedules and travel as needed.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas and communicate solutions to the Project Manager.
• Develop procedures to better organize the team/department.
• Assign duties and responsibilities to technicians.
• Assist in recruitment and training efforts.
• Support warehousing and logistics as needed.
• Establish and maintain project reporting and documentation standards.
• Track employee performance and asset usage with spreadsheets.
• Perform quality control inspections and coaching for issues.
• Interface with customers to resolve complaints and damages from installation work.
• Assume other duties as needed.

Skills

Fiber optic install

Supervisory experience

Customer service

Driver's license

Education

High School Diploma or GED

Job description

Prince Telecom is seeking a Supervisor Fulfillment Labor Underground to lead FTTH in-home and SMB installation teams. The role supports the Project Manager on large-scale projects, coordinating daily routes, staffing, and quality control, with a focus on safety and customer satisfaction.

The candidate should have at least 1 year of fiber optic or cable installation experience, a high school diploma or GED, and a valid driver's license.