Client Care Coordinator — Austin Care & Engagement

Cambridge Caregivers, LLC; Austin (TX); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K with 4% Match

Health Insurance

Dental & Vision Insurance

Company paid Life Insurance

Paid Time Off

Employee Assistance Program

Bonus Opportunities

Job summary

Cambridge Caregivers is seeking a Client Care Coordinator to support Austin Community Liaison team. The role requires proactive, organized, and resourceful advocacy for clients, guiding caregivers in success techniques and collaborating across departments.

You will schedule visits, update care plans, and ensure smooth communication among staff, clients, and scheduling teams, with weekend remote work and in-office presence three days weekly.

Qualifications

• Minimum of 3 years experience in Austin market in related roles.
• Associate degree (2 years) or higher.
• Excellent oral and written communication skills.
• Superior interpersonal skills with a solid reputation.
• Ability to work with all levels of the organization.

Responsibilities

• Follow up with clients to ensure completed client file documentation.
• Conduct supervisory visits and introductions for long-term clients.
• Coordinate visits, care plan updates, and non-medical assessments with teams.
• Maintain regular communication with staff and ensure alignment between staff, clients, and scheduling teams.
• Assist in matching caregivers to clients and scheduling.

Skills

Client coordination

Communication

Multi-tasking

Calm under pressure

Self-management

Education

Associate degree

Tools

WellSky

MS Office

Job description

Cambridge Caregivers is seeking a Client Care Coordinator to support Austin Community Liaison team. The role requires proactive, organized, and resourceful advocacy for clients, guiding caregivers in success techniques and collaborating across departments.

You will schedule visits, update care plans, and ensure smooth communication among staff, clients, and scheduling teams, with weekend remote work and in-office presence three days weekly.