Lead Experience Designer, Digital Banking

PNC; Pittsburgh (Allegheny County); On-site; USD 120,000 - 170,000; Full time

Job summary

PNC’s Private Bank Digital organization in Pittsburgh, PA is seeking a Lead Experience Designer to shape product strategy and user experience. You will collaborate with designers, agile teams, and product leaders to deliver engaging, accessible experiences across the account lifecycle.

You’ll lead end-to-end experiences, evolve the design system, and mentor peers while partnering with front-end engineers to realize the vision. Strong communication and user-focused mindset are essential.

Qualifications

• End-to-end UX design leadership across major product areas.
• Experience with user research and design systems.
• Strong collaboration with agile teams and product managers.
• Knowledge of accessibility and inclusive design.

Responsibilities

• Own end-to-end UX for an established product, from problem framing to delivery.
• Define user goals, map flows, and prototype interactions.
• Leverage and improve a design system to ensure consistency across touchpoints.
• Conduct user interviews and analyses to inform design decisions.

Skills

UX Design

UI Design

User Research

Prototyping

Design Thinking

Communication

Education

Bachelor's degree

Tools

Figma

Job description

PNC’s Private Bank Digital organization in Pittsburgh, PA is seeking a Lead Experience Designer to shape product strategy and user experience. You will collaborate with designers, agile teams, and product leaders to deliver engaging, accessible experiences across the account lifecycle.

You’ll lead end-to-end experiences, evolve the design system, and mentor peers while partnering with front-end engineers to realize the vision. Strong communication and user-focused mindset are essential.