Lead Event & Parking Operations Supervisor

The Pennsylvania State University; State College (Centre County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid time off

Tuition discount

Job summary

The Pennsylvania State University is seeking an Operations Supervisor for Transportation Services to oversee daily and event operations. You will act as the primary operational decision-maker during assigned shifts, directing field operations, staffing, and parking facility coordination to deliver safe, efficient service.

Responsibilities include resolving customer concerns, enforcing policies, and driving continuous improvement while maintaining a culture of accountability.

Qualifications

• Associate degree with 4+ years of relevant experience or an equivalent combination.
• Valid driver’s license and ability to pass motor vehicle records check.
• Background checks required per university policy.

Responsibilities

• Oversee daily and event operations for Transportation Services.
• Direct field operations, staffing, and parking facility coordination.
• Resolve customer concerns and ensure service excellence.
• Enforce policies and drive continuous improvement.

Skills

Leadership

Customer service

Decision-making

Staffing management

Education

Associate degree or equivalent

Job description

The Pennsylvania State University is seeking an Operations Supervisor for Transportation Services to oversee daily and event operations. You will act as the primary operational decision-maker during assigned shifts, directing field operations, staffing, and parking facility coordination to deliver safe, efficient service.

Responsibilities include resolving customer concerns, enforcing policies, and driving continuous improvement while maintaining a culture of accountability.