Lead EV Service Lab Technician

Socket.dev; Irvine (CA); On-site; USD 46,000 - 51,000; Full time

Job summary

Rivian is seeking a Senior Service Lab Technician to drive verification of service procedures, time studies and tool validations. You will help create and write Rivian's factory service manual and conduct service time studies for scheduling and billing at service centers.

This role requires a highly skilled technician with excellent communication, collaboration across engineering teams, and a professional, positive attitude.

Qualifications

• Automotive Technology/Technician Degree or equivalent experience.
• Must possess a valid driver’s license.
• Ability to travel as needed (up to 75%).
• Experience working in start-up environments.
• Knowledge of EV Powertrains and HV systems.
• Knowledge of Diagnostic paths and best practices.

Responsibilities

• Support creation of technical publications for all service manuals (systems overview, parts, repair, labor, electrical, etc.).
• Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.).
• Improve efficiency in service procedures without compromising quality and safety of the repair.
• Validate all service tooling prior to implementation to the field.
• Support campaigns and containment initiatives.
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment.
• Support cost analyst impact on different serviceability methods and processes.
• Support cross functional teams and assist with pre-production vehicle builds.
• Provide ad hoc service support to the field to support the Service organization.
• Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams.
• Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization.

Skills

EV Experience

Automotive Experience

Strong Communication Skills

Driver's License

75% Travel

Startup Experience

Knowledge of EV Powertrains

Knowledge of Diagnostic Paths

Education

Automotive Technology/Technician Degree or equivalent experience

Job description

Rivian is seeking a Senior Service Lab Technician to drive verification of service procedures, time studies and tool validations. You will help create and write Rivian's factory service manual and conduct service time studies for scheduling and billing at service centers.

This role requires a highly skilled technician with excellent communication, collaboration across engineering teams, and a professional, positive attitude.