Lead Equipment Shop Foreman

Western States Equipment Company; Kimberly (ID); On-site; USD 80,000 - 110,000; Full time

Job summary

Western States Equipment Company in Idaho is seeking a Service Manager to lead a shop team, oversee repairs, and coordinate service operations for CAT machinery. You will supervise technicians, manage performance, safety, and quality while collaborating with the Service Advisor to meet customer commitments and profitability.

Ideal candidates have 5+ years in heavy equipment, strong communication, and a valid driver's license.

Qualifications

• Proof of high school diploma or GED.
• Associates degree preferred in a related field.
• Five years minimum experience on heavy equipment required; Caterpillar environment preferred.

Responsibilities

• Supervises employees and conducts annual performance reviews.
• Manages shop expenses including supplies and environmental needs.
• Ensures 100% on-time promise date delivery for repairs.
• Coordinates tooling and parts for repairs.
• Collaborates with Service Advisor to meet profitability and warranty goals.
• Maintains safety and quality control throughout repair processes.
• Troubleshoots machines and conducts failure analysis.

Skills

CAT machine systems

Team leadership

Customer service

Microsoft Office

Communication

Prioritization

Self-motivation

Education

High school diploma or GED

Associate degree preferred

Valid driver’s license

Tools

Service manuals

SIS

Parts books

Job description

Western States Equipment Company in Idaho is seeking a Service Manager to lead a shop team, oversee repairs, and coordinate service operations for CAT machinery. You will supervise technicians, manage performance, safety, and quality while collaborating with the Service Advisor to meet customer commitments and profitability.

Ideal candidates have 5+ years in heavy equipment, strong communication, and a valid driver's license.