Lead, Employee Experience & Total Rewards

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid time off

9 paid company holidays

Vision and Dental Insurance

Life insurance

Job summary

Capitol Broadcasting Company in Raleigh, NC seeks a Manager, Employee Experience & Total Rewards to drive analytics, strategy, and administration of benefits, onboarding, and employee programs. You will partner with Payroll, HRIS, Finance, and vendors to ensure data integrity, cost efficiency, and measurable business impact, while providing payroll backup.

You will own enterprise experience strategies, develop dashboards, and translate insights into actionable actions across multiple business

Qualifications

• Bachelor’s degree required.
• SHRM or HRCI certification preferred.
• 5+ years of progressive HR experience.
• Experience with benefits, total rewards, HR analytics, employee experience or HR operations.
• Experience in a variety of HRIS tools, ADP preferred.
• Strong analytical, financial and problem-solving capability.
• Experience developing dashboards, metrics, reports or business cases preferred.
• Strong project management and organizational skills.
• Excellent communication and relationship-building skills.
• Ability to manage confidential information and sensitive employee data.
• Demonstrated ability to work across multiple businesses and competing priorities.

Responsibilities

• Own the day-to-day administration and analytics associated with benefits and total rewards.
• Analyze benefits utilization, participation, cost trends and employee demographics to inform plan strategy.
• Manage benefits vendors and evaluate vendor performance, service levels and cost effectiveness.
• Lead annual open enrollment and benefits communications in partnership with the Manager, Talent & Communications.
• Partner with Payroll & HRIS to ensure accurate benefits eligibility, deductions, interfaces and system data.
• Support compensation and merit processes through data analysis, reporting, timelines and employee-facing materials.
• Monitor total rewards trends and recommend changes based on cost, competitiveness, utilization and employee value.
• Partner with Finance and HR leadership on total rewards budgeting, forecasting and investment decisions.
• Own the enterprise employee experience strategy and key programs, using data to evaluate effectiveness and guide priorities.
• Develop and maintain employee experience metrics, dashboards, and recurring reporting.
• Analyze employee listening data, survey results, participation trends and feedback to identify opportunities and risks.
• Measure onboarding effectiveness, new-hire experience, and early-tenure trends.
• Analyze employee program participation, utilization and outcomes to inform investment decisions.
• Develop and manage recognition and engagement initiatives with defined measures of participation and effectiveness.
• Coordinate employee events and enterprise HR programming while tracking participation, cost and outcomes.
• Partner with HR Business Partners to translate enterprise programs and insights into business-specific actions.
• Support required employee communications and compliance activities related to benefits and employee programs.
• Assist with audits, documentation, and data requests.
• Monitor program and vendor compliance and escape identified risks.
• Maintain appropriate documentation, controls, and program records.
• Establish measures for major employee experience and total rewards programs.
• Evaluate program participation, cost, utilization and outcomes.
• Track vendor performance against agreed service levels and business expectations.
• Identify opportunities to automate, simplify, or improve employee-facing processes.
• Develop business cases for new or expanded employee programs.
• Conduct post-implementation reviews and recommend continuation, modification, or elimination based on data.

Skills

HR analytics

Benefits analytics

Dashboards

Data-driven decisions

Project management

Communication

Confidential data handling

HRIS tools

Education

Bachelor’s degree

SHRM or HRCI certification

Tools

ADP

HRIS systems

Job description

Capitol Broadcasting Company in Raleigh, NC seeks a Manager, Employee Experience & Total Rewards to drive analytics, strategy, and administration of benefits, onboarding, and employee programs. You will partner with Payroll, HRIS, Finance, and vendors to ensure data integrity, cost efficiency, and measurable business impact, while providing payroll backup.

You will own enterprise experience strategies, develop dashboards, and translate insights into actionable actions across multiple business