Lead DSP

Richmond Community Services; Village of Bronxville (NY); On-site; USD 26,000 - 33,000; Full time

Job summary

Richmond Community Services (RCS) is seeking experienced Direct Support Professionals to step into a Lead DSP role in our residential programs. You will stay involved in direct support while guiding staff, coordinating daily activities, and ensuring quality, safety, and accountability across shifts.

You will mentor DSPs, maintain proper documentation, and coordinate health-related follow-ups and transitions for residents, upholding OPWDD requirements and a person-centered approach.

Qualifications

• Two (2) years of experience as a DSP at Richmond.
• At least six (6) months of experience at the target location.
• Maintain all required certifications and training for DSP roles.
• Good standing with a satisfactory performance grade in the last year.
• Reliable attendance with no violations in the past six months.

Responsibilities

• Lead and support the team by coordinating daily shift activities.
• Mentor DSP staff and orient new employees to the program.
• Promote teamwork, professionalism, accountability and communication.
• Ensure documentation is completed accurately and on time.
• Support medication responsibilities, health monitoring, and records.
• Coordinate appointments and health-related follow-ups for residents.
• Assist transitions between Day Programs and residence.
• Monitor supplies, inventory, and facility maintenance records.
• Identify operational needs and raise them to management.

Skills

OPWDD requirements understanding

leadership

reliability

communication

team mentoring

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead DSP

Full Time Bronxville, NY, US

3 days ago Requisition ID: 2012

Salary Range: $19.05 To $24.00 Annually

Lead Direct Support Professional (Lead DSP) – Residential Services

Your experience matters. Your leadership can make a difference.

Richmond Community Services (RCS) is seeking experienced, dependable, and motivated Direct Support Professionals who are ready to take on a greater leadership role within our residential programs.

The Lead DSP is an opportunity to turn your experience into a positive influence on your team, help coworkers succeed, and strengthen the quality and consistency of supports provided to the people we serve.

As a Lead DSP, you will remain actively involved in direct support while serving as an on-shift resource for your coworkers. You will help coordinate daily activities, guide and mentor staff, reinforce best practices, and help ensure important responsibilities are completed throughout the shift.

What Does a Lead DSP Do?

Lead and Support Your Team

Help coordinate daily shift activities and ensure responsibilities are followed through.

Serve as a resource and mentor for DSPs, including helping orient and guide new employees.

Promote teamwork, professionalism, accountability, and effective communication.

Help maintain continuity between Day and Evening shifts through scheduled communication and handoffs.

Promote Quality, Safety, and Accountability

Help ensure required documentation is completed accurately and on time.

Review shift completion reports and follow up on outstanding documentation.

Reinforce established procedures related to medication responsibilities, health monitoring, and required records.

Communicate health, safety, staffing, and operational concerns to management.

Support the Daily Operations of the Residence

Help coordinate appointments, health-related follow-up, and communication with Community Nursing.

Support smooth transitions between Day Programs and the residence.

Help monitor household supplies, food inventory, clothing needs, and vehicle maintenance records.

Identify operational needs and bring them to management's attention.

Who Should Consider This Opportunity?

We are looking for DSPs who:

Have a strong understanding of OPWDD requirements and person-centered supports.

Lead by example through professionalism, sound judgment, and reliability.

Take ownership of responsibilities and follow through without repeated reminders.

Communicate effectively and know when to seek guidance or escalation concerns.

Enjoy helping coworkers learn, grow, and succeed.

Demonstrate a genuine commitment to the rights, dignity, independence, and quality of life of the people we support.

Minimum Qualifications

To be considered, the employee must:

• Have two (2) years of experience working as a DSP at any location at Richmond.
• Have a minimum of six (6) months of experience working at the location where they intend to support as a Lead DSP.
• Otherwise, meet the minimum qualifications for the DSP position, including maintaining all required certifications and training.
• Be in good standing and have a satisfactory performance grade of at least one (1) on the annual performance appraisal.
• Demonstrate reliable attendance and punctuality, without any attendance violations for the last six (6) months.

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Lead DSP positions are available in applicable RCS residential programs.

Each participating residence has a Day Lead and an Evening Lead.

This is a union-represented, working-lead position. The Lead DSP remains actively engaged in direct support and does not replace the Residential Manager or assume formal supervisory authority.

Selected candidates will complete a dedicated seven-hour Lead DSP training before assuming the role.