Lead DSP

Richmond Community Services; City of White Plains (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Richmond Community Services is seeking a Lead Direct Support Professional to take on a leadership role within our residential programs. You will remain involved in direct support while guiding and mentoring staff, ensuring smooth shift transitions and adherence to best practices.

You will coordinate daily activities, promote teamwork, and oversee documentation, health monitoring, and medication-related tasks, reporting concerns to management as needed.

Qualifications

• Two years of experience as a DSP at Richmond.
• Ability to lead by example and coach others.
• Strong communication and teamwork skills.

Responsibilities

• Coordinate daily shift activities and ensure responsibilities are followed.
• Serve as on-shift resource and mentor for DSPs.
• Promote teamwork, professionalism, accountability, and effective communication.
• Ensure required documentation is completed accurately and on time.
• Reinforce procedures for medication, health monitoring, and records.
• Communicate health, safety, staffing, and operational concerns to management.

Skills

Team leadership

Mentoring

Staff training

Communication

Shift coordination

Education

Two years DSP experience

Job description

Ready to Take the Next Step in Your DSP Career?

Lead Direct Support Professional (Lead DSP) – Residential Services

Richmond Community Services (RCS) is seeking experienced, dependable, and motivated Direct Support Professionals who are ready to take on a greater leadership role within our residential programs.

The Lead DSP is an opportunity to turn your experience into a positive influence on your team, help coworkers succeed, and strengthen the quality and consistency of supports provided to the people we serve.

As a Lead DSP, you will remain actively involved in direct support while serving as an on-shift resource for your coworkers. You will help coordinate daily activities, guide and mentor staff, reinforce best practices, and help ensure important responsibilities are completed throughout the shift.

What Does a Lead DSP Do?

Lead and Support Your Team

• Help coordinate daily shift activities and ensure responsibilities are followed through.
• Serve as a resource and mentor for DSPs, including helping orient and guide new employees.
• Promote teamwork, professionalism, accountability, and effective communication.
• Help maintain continuity between Day and Evening shifts through scheduled communication and handoffs.

Promote Quality, Safety, and Accountability

• Help ensure required documentation is completed accurately and on time.
• Review shift completion reports and follow up on outstanding documentation.
• Reinforce established procedures related to medication responsibilities, health monitoring, and required records.
• Communicate health, safety, staffing, and operational concerns to management.

Support the Daily Operations of the Residence

• Help coordinate appointments, health-related follow-up, and communication with Community Nursing.
• Support smooth transitions between Day Programs and the residence.
• Help monitor household supplies, food inventory, clothing needs, and vehicle maintenance records.
• Identify operational needs and bring them to management's attention.

Who Should Consider This Opportunity?

We Are Looking For DSPs Who

• Have a strong understanding of OPWDD requirements and person-centered supports.
• Lead by example through professionalism, sound judgment, and reliability.
• Take ownership of responsibilities and follow through without repeated reminders.
• Communicate effectively and know when to seek guidance or elevate concerns.
• Enjoy helping coworkers learn, grow, and succeed.
• Demonstrate a genuine commitment to the rights, dignity, independence, and quality of life of the people we support.

Minimum Qualifications

• To be considered, the employee must:
• Have two (2) years of experience working as a DSP at any location at Richmond.
• Have a minimum of six (6) months of experience working at the location where they intend to support as a Lead DSP.
• Otherwise, meet the minimum qualifications for the DSP position, including maintaining all required certifications and training.
• Be in good standing and have a satisfactory performance grade of at least one (1) on the annual performance appraisal.
• Demonstrate reliable attendance and punctuality, without any attendance violations for the last six (6) months.
• .

Important Role Information

• Lead DSP positions are available in applicable RCS residential programs.
• Each participating residence has a Day Lead and an Evening Lead.
• This is a union-represented, working-lead position. The Lead DSP remains actively engaged in direct support and does not replace the Residential Manager or assume formal supervisory authority.
• Selected candidates will complete a dedicated seven-hour Lead DSP training before assuming the role.

Location

Lead DSP

Shift

Status

Dewey House

Evening

Vacant

Donald Lane

Evening

Vacant

Goldman House

Day

Vacant

Goldman House

Evening

Vacant

Kaessler House

Evening

Vacant

Laurel Road

Evening

Vacant

Lexington House

Day

Vacant

Lexington House

Evening

Vacant

Mountain View

Day

Vacant

Mountain View

Evening

Vacant

New Rochelle

Day

Vacant

New Rochelle

Evening

Vacant

North Road

Evening

Vacant

Rick Lane

Day

Vacant

Rick Lane

Evening

Vacant

Shrub Oak

Day

Vacant

Sturman

Day

Vacant

Sturman

Evening

Vacant